Join South Trail Nissan as a Part time Service Liaison. This role focuses on phone and Internet appointment scheduling, requiring excellent communication and customer service skills.
As a Service Liaison in the dealership’s Service Department, you’ll convert incoming opportunities into booked appointments. Successful candidates will have two years of call center experience and three years of customer service. Your role includes managing vehicle keys and documents, while ensuring courteous interactions and professional communication.
Key Responsibilities:
• Answer and direct incoming calls with a multi-line system
• Greet and assist walk-in customers promptly
• Maintain vehicle keys and key service documents
• Schedule,



reschedule, and confirm service appointments
• Perform after-service follow-ups and outbound customer calls
Requirements:
• Minimum 2 years experience in a call center
• 3 years customer service experience required
• Automotive or BDC experience preferred
• Solid verbal and written communication skills
• Ability to multitask and navigate various applications
Maximize customer satisfaction and enhance service coordination at South Trail Nissan.
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📌 Part Time Service Liaison At South Trail Nissan Calgary (Canada)
🏢 South Trail Hyundai
📍 Canada