Remote & Onsite Business Analyst—call Center Optimization Toronto (Canada)

Remote & Onsite Business Analyst—call Center Optimization Toronto (Canada)

16 Oct
|
Teleperformance
|
Canada

16 Oct

Teleperformance

Canada

Teleperformance is seeking a Business Analyst to optimize call center operations in Toronto. You will analyze data, identify improvement prospects, and collaborate with cross-functional teams to implement solutions that boost efficiency and customer satisfaction.

The role emphasizes data-driven decision-making, reporting, and liaison with IT to enhance systems and processes. Solid Excel/SQL and BI tooling proficiency is required.
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📌 Remote & Onsite Business Analyst—call Center Optimization Toronto (Canada)
🏢 Teleperformance
📍 Canada

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