Join Can Cap Group Inc. as a Bad Debt Recovery Specialist in Mississauga, ON. Youll negotiate repayment plans, resolve discrepancies, and maximize recovery rates with customers.
Your role will focus on working with the Repayment Servicing Team to establish feasible repayment resolutions for defaulted accounts. Utilizing your collections experience, you will contact account holders via phone, email, and text to negotiate settlements.
This position requires documenting all communications and collaborating with other departments to tackle debt issues effectively.
Key Responsibilities:
Contact defaulted customers via various channels
Negotiate repayment plans and settlements
Investigate discrepancies in payments
Document all communication and collection efforts
Collaborate with departments for debt resolution
Requirements:
Collections experience in consumer lending systems
Excellent verbal and written communication skills
Detail-oriented with robust organizational abilities
Proficiency in Microsoft Excel and lending software
Commitment to adhering to collection laws
Bring your skills in negotiation and organization to help Can Cap achieve its financial goals.
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