Become the heart of the customer service team at Canadian Tire Kanata as a Customer Experience Team Leader. Emphasize positivity, support your teammates, and enhance every customer's shopping journey.
This full time role is critical in shaping the customer experience while leading and mentoring staff. Reporting to the Divisional Manager, you'll foster a warm atmosphere, promote effective communication, and motivate your colleagues to excel. Your influence will help cultivate a culture where exceptional service thrives.
Key Responsibilities:
• Set a positive tone for the sales floor
• Demonstrate excellent customer service consistently
• Coach teammates to improve their abilities
• Proactively resolve customer concerns
• Build genuine connections with customers and staff
Requirements:
• Retail or customer service experience essential
• Enthusiastic and positive attitude required
• Robust communication skills for diverse interactions
• Confidence in leading by example
• Basic computer skills for store systems
Inspire your team and enhance customer interactions as a leader at Canadian Tire Kanata.
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📌 Lead Customer Experience At Canadian Tire Ottawa
🏢 Canadian Tire Kanata (Store 457)
📍 Ottawa