POSITION: Information Support Specialist Police / Information Risk Management / Information Support Services Duration: Regular Full-Time Work Schedule: 2 days, 2 nights, 4 off Provides information support services and works as a collaborative team member with sworn officers administering police file records management support and solutions. Manages the information flow in the Provincial Records Management System (RMS), Digital Evidence System (DEMS), Canadian Police Information System (CPIC) and other information systems to assist the investigating officers in police arrests and completion of investigative files. Conducts file review in the first instance to ensure high quality data and compliance with Uniform Crime Reporting (UCR) standards.
Import, enter, update, modify and delete data, digital media and operational police files within the Provincial Digital Evident Management (DEMS), Police Information Management Setting (PRIME) and Police Computer Aided Dispatch (CAD) systems (CAD). Liaise with officers regarding file corrections and requests for service. route investigative reports to the appropriate sections for quality and investigative review. Query and extract file information, documentation and criminal records to assist in the preparation of court and bail proceedings.
Conduct research through the police and court databases for criminal records; conduct indices checks with national police agencies; Enter and delete police hazard information from the CAD system. Verify, enter, update and remove information, such as court orders, persons, vehicles and property from the Canadian Police Information Centre system as per legislative requirements.
query CORNET to assist officers in determining whether a potential suspect is currently incarcerated. Ensure the Disclosure MOU and provincial report writing standards are met; assign follows ups and work collaboratively with investigating officers to request and upload digital media and correspondence for file completion; Ensure court files are accurately completed to assist in the submission to Crown Counsel.
Perform merges of names within the PRIME system, conduct maintenance and inquiries on both national and provincial databases. Review and approve online police reports; transfer reported information from the CAD to the RMS system; reports for Breach of Probation and Assistance files as requested by external agencies; conduct inquiries with both the public and 911 Call Takers to ensure report information is accurate and complete. Exposure to disturbing material (often) Focus on a variety of source data and VDT for short periods (frequent) Office This is a shift position Communicate effectively verbally and in writing.
Demonstrated customer service skills. Excellent working knowledge of PRIME, JUSTIN, CORNET, CPIC and CAD. Understand and apply the techniques of CPIC, Uniform Crime Reporting and Records Management. Knowledge in establishing and using performance metrics.
Formal
Education, Training and Occupational Certification: ~ High school graduation. ~1 year related post-secondary education. Required to work alone during night shift. May be requested to substitute in a more senior position. Required to obtain security and criminal record clearance. This is a CUPE Local 50 Position.
📌 Temporary Community Support Specialist (Victoria)
🏢 Victoria Police Department
📍 Victoria
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