Role Responsibilities The Citizen Experience branch is looking for one (1) Front-End and one (1) Back-End Delivery Manager in Alberta Payments streams.

These positions will report to the Director, Payments and eCommerce and lead an assigned delivery team of approximately 9-15 staff and contingent labour in a matrixed delivery workplace.

Depending on platform scale, complexity, and service needs, a platform may have one or more Delivery Managers, each accountable for an assigned delivery team.

These roles support strong, productive delivery by aligning teamwork with approved platform roadmaps, branch priorities, and critical timelines; supporting staff and contingent labour; removing barriers; coordinating delivery proactively; and ensuring secure, reliable, flexible, reusable, and sustainable outcomes.

The responsibilities of this role include: Lead an enterprise delivery team of 9 to 15 staff and contingent workers, setting clear direction, priorities, and expectations.

Translate platform roadmaps into delivery plans, managing sequencing, dependencies, risks, and trade-offs.

Deliver secure, reliable, scalable, and reusable platform capabilities that meet regulatory requirements, reduce financial risk, and support continuous improvement.

Promote responsible and accountable use of AI-enabled tools and delivery automation.

Promote quality, consistency, and reuse while balancing immediate needs with long-term platform value.





Provide leadership, coaching, and operational oversight to strengthen team performance, problem-solving, and growth.

Advise leaders and stakeholders on risks, priorities, negotiations, and delivery decisions, supporting branch planning and cross-government coordination.

Collaborate with Delivery Managers to align platform plans, roadmaps, and cross-team deliverables.

Drive innovation, advance technology strategies, and reduce technical debt.

To be successful in this position, you will demonstrate: Ability to apply a user-centred focus and evidence-based analysis to uncover user needs and drive informed enterprise-scale delivery decisions.

Proactive leadership, strategic collaboration, and stakeholder management skills, with the ability to balance diverse needs, interests, and short- and long-term value.

Sound judgment and creative problem-solving skills, with the ability to balance competing priorities and manage resources flexibly in complex, changing environments.

Practical knowledge of project management best practices and the ability to deliver within technical, policy, and regulatory constraints while embracing innovation.

Ability to lead the responsible adoption of AI tools and agentic workflows, embedding ethical, effective, and accountable use in delivery practices.

The is provided for further details on this position

📌 Delivery Manager (Edmonton)
🏢 Government of Alberta
📍 Edmonton