Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Vacuum carpeting, area rugs, draperies and upholstered furniture
Stock linen closet
Pick up debris and empty trash containers
Mend clothing and linens
Launder clothing and household linens
Dust furniture
Distribute clean towels and toiletries
Transparent and clean tables, trays and chairs
Make beds and change sheets
Clean changing rooms and showers
Sweep, mop, wash and polish floors
Clean, disinfect and polish kitchen and bathroom fixtures and appliances
📌 Front Desk Agent Plessisville
🏢 motel le phare
📍 Plessisville
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