Elevate your IT support career at Yardstick Technologies as a Weekend Service Desk Analyst. You will provide essential Tier 1 support from home and the office, troubleshooting user issues effectively.

This role is ideal for individuals seeking to enhance their IT skills while working with diverse technologies. As a key member of our Service Team, youll manage support requests, incident investigations, and troubleshooting tasks during weekends.

Experience a unique blend of remote and onsite support while making a real impact on client satisfaction.

Key Responsibilities:
Provide 1st level IT support remotely and onsite
Maintain and troubleshoot desktops, peripherals, and mobile devices
Prioritize and resolve end-user incidents efficiently




Log incidents and escalate issues to senior technicians
Manage ticket queues and support outside regular business hours

Requirements:
2 years of PC hardware/software support experience
1 year in networking, servers, and telecom support
Robust communication and customer service skills
A+ certification preferred, but not mandatory
Must be versatile to meet business demands

Step into the role and showcase your IT troubleshooting and support skills at Yardstick Technologies.
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📌 Weekend Service Desk Analyst At Yardstick Edmonton
🏢 YARDSTICK TECHNOLOGIES
📍 Edmonton