Position Summary

The Dispatcher is responsible for supporting and monitoring all on road activities completed by drivers during the shift. Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on-time deliveries while responding to unforeseen challenges such as traffic or weather disruptions.

Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the effective and reliable operation of our trucking services.

Location: Edmonton, On

Schedule: Mon-Friday, 7:00 AM to 3:30 PM

What you will do
Assess and support all driver inquires, supplying drivers with all needed information and tools for their trip. IE Trip sheets, access codes for locations, trip numbers, tractors keys
Support senior planner and account coordinator requests completing all daily add-ons as required
Utilize Back Office and XRS to help track and monitor driver activity




Ensure Trip Sheets are complete and A1 live updates are complete, progressing trips as required
CSR duties (respond in timely manner to all customer requests)
Sort all inbound driver paperwork to assist Admin Coordinator for payroll
Supply CSR with information needed for customer reports.
Create ERR requests and ensure great communication with shop in regards to all repairs etc

What You’ll Bring
2 years
High school diploma

Along with the following Skills & Competencies:
Capable verbal and written communication skills
Robust attention to detail
Proficient in Microsoft Office programs; Word, Excel, and Outlook
Proven experience in handling multiple priorities
Must be willing to work a versatile schedule and be able to work overtime if the demand arises
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📌 Dispatcher Edmonton
🏢 Canada Cartage
📍 Edmonton