Manage issues and risks associated with the project, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.

Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.

Ensure accurate development and traceability of requirements during project lifecycle.

Manage the change enablement process throughout project duration.

Manage client expectations, updates and buy-in, including representing Avanade at governance meetings.

Manage and develop customer relationships and perceptions to achieve mutual goals.

Manage Avanade and subcontractor staff assigned to the project.

Determine the project approach, staffing, responsibilities, and schedule.

Ensure that project resources receive any necessary training and are used effectively.

Engage and manage appropriate onshore, offshore, and near shore workforces, including Service Licensing Agreements (SLAs).

Assist in the sales process, including estimating work effort and expenses using Avanade’s standard tools. undefined undefined undefined undefined undefined

📌 Service Delivery Manager (Toronto)
🏢 Avanade
📍 Toronto