Overview

Languages

English or French

Education

- Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Attend to other financial transactions, such as plane tickets and travel insurance
- Calculate cost of travel and accommodations
- Handle reimbursement in case of transportation and hotel reservations cancellation
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system




- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Experience and specialization

Computer and technology knowledge

- Travel software packages
- MS Office

Travel bookings

- Domestic travel
- International travel

Additional information

Work conditions and physical capabilities

- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure

Personal suitability

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Dedication

Benefits

Health benefits

- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care advantages

Financial benefits

- Bonus

Other benefits

- Parking available

📌 travel agent (West St. Paul)
🏢 Heart of Travel Inc. This link will open in a new window
📍 West St. Paul