Customer Engagement Lead - C$90,000 - C$108,000 A Year (Winnipeg)

Customer Engagement Lead - C$90,000 - C$108,000 A Year (Winnipeg)

16 Oct
|
Aggreko
|
Winnipeg

16 Oct

Aggreko

Winnipeg

OverviewBring your energy to Aggreko as Service Team Leader based in Brampton, ON. Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.What you’ll doYou will be based in our Brampton, ON service Center reporting to the Service Center Manager.Years of experience managing a team of 10+ technical employees.Provide functional and technical support to the team in coordinating all activities within the assigned region.Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards.Ensure that facilities and work areas are safe, clean, and fully operational.Handle purchase order of parts and service order execution.Provide effective and timely support to customers and service center team.Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work.Responsible for the maintenance of Electronic Daily Timesheets.Drives adherence to business practices and cost controls to ensure profitability.Coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies.Accountable for inventory accuracy and cycle counts.Assist with Equipment allocation and assist all stakeholders involved in the process.Provision of reporting and analysis for Service Center Manager.Personally champion and ensure effective adherence to company policies and procedures.Able to travel 20 to 30% yearly and be on call.You areMinimum of an Associate’s degree or relevant years of experience preferably in the Power generation and HVAC industry.Proficiency in MS Office and prior experience with an ERP system.Excellent interpersonal, teamwork, customer service and leadership skills.Strong organizational skills and skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities.Management experience in a diverse and technical environment required.What you’ll getCompetitive compensation packageAnnual bonus program tied to company and individual performanceSalary Range CAD $90K - $108KNo cost medical plan option availablePaid training programsCareer growth opportunities and tuition reimbursementSafety-focused cultureOur people are can-do, positive, resilient and persistent.Equal opportunityEqual employment chance. We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers. We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. No two days are the same. We work in dynamic environments and offer a wide range of opportunities for motivated people to enrich their lives and communities. If you are prepared to give us your best, you can learn and grow quickly. We are building a culture and an environment where everyone can be at their best. We encourage everyone to be themselves at work because we know that’s how we achieve our potential. Join us, bring your energy, and grow your career.#J-18808-Ljbffr

📌 Customer Engagement Lead - C$90,000 - C$108,000 A Year (Winnipeg)
🏢 Aggreko
📍 Winnipeg

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