Advance healthcare solutions as a Bilingual Client Success Specialist at Maple. In this remote position, you will manage relationships with channel partners while ensuring effective program integrations in both French and English.This role is vital for the smooth operation of Maple's channel partnerships. As a Bilingual Client Success Specialist, you will lead program launches, track renewals, and facilitate effective communication. Your contributions will help in strengthening relationships and optimizing workflows, ensuring that partners receive top-tier support.Key Responsibilities:Maintain primary communication for a portfolio of partnersFacilitate end-to-end launches ensuring user accessibilityLead bilingual communications and reviews with partnersCoordinate renewals and manage related processesAnalyze partner performance data and improve reportingRequirements:3+ years of experience in client-facing rolesFluency in both French and EnglishProven ability to manage multiple tasks effectivelyStrong problem-solving and communication skillsFamiliarity with data management tools and systemsContribute to Maple's ambition of expanding healthcare access through solid partner relationships.

📌 Maple Bilingual Client Success Specialist (Toronto)
🏢 Maple
📍 Toronto