Overview

Languages

English

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Startup company
- Willing to relocate

Responsibilities

Tasks

- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents





Experience and specialization

Computer and technology knowledge

- Shell script
- Internet
- Servers
- Programming software
- Database software
- Programming languages
- JavaScript
- MS Office
- Spreadsheet
- TCP/IP
- Visual Basic

Type of experience

- Call centre

Area of work experience

- Quality assurance or control

Additional information

Work conditions and physical capabilities

- Fast-paced environment
- Handling heavy loads
- Attention to detail
- Sitting

Personal suitability

- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Ability to multitask
- Time management
- Honesty

Benefits

Health benefits

- Dental plan
- Vision care perks

Financial benefits

- Life insurance

📌 user support technician (Winnipeg)
🏢 DASH BOOKING INC. This link will open in a new window
📍 Winnipeg