Our client, a leading Canadian financial institution, is seeking an experienced Vendor Manager to support a high-profile portfolio within the organization's Third-Party Risk and Governance team. This is an excellent opportunity to work with key stakeholders across the business while managing critical vendor relationships and ensuring compliance throughout the Third-Party Management Lifecycle (TPML).
What You'll Be Doing
- Manage Third-Party Business Arrangements through all stages of the Third-Party Management Lifecycle (TPML).
- Partner with business stakeholders to onboard and manage vendor engagements.
- Monitor vendor performance against SLAs, SLOs, and KPIs.
- Identify, assess, and elevate vendor-related risks and compliance concerns.
- Provide guidance on governance requirements and internal processes.
- Lead problem resolution efforts for complex vendor issues.
- Build and maintain strong relationships with internal and external stakeholders.
- Support vendor transitions, renewals, and terminations.
- Develop reports, presentations, and recommendations for leadership.
- Collaborate closely with procurement, risk, compliance, and business teams.
Must-Have Qualifications
- 5+ years of Vendor Management experience
- 5+ years of Third-Party Management Lifecycle (TPML) experience
- Strong understanding of vendor governance, risk management, and compliance practices
- Exceptional stakeholder management and communication skills
- Strong organizational and time management abilities
- Ability to work in a fast-paced environment with a strong sense of urgency
- University degree or College diploma
Nice-to-Have Qualifications
- Banking or Financial Services experience
- Project Management experience
- Experience with Coupa, Ariba, or similar procurement platforms
- PMP or CSP certification
- Knowledge of AI tools such as Microsoft Copilot
What Makes You Successful
- Strong relationship builder who can effectively influence stakeholders.
- Highly adaptable and comfortable navigating changing priorities.
- Collaborative team player with a proactive approach.
- Strong analytical and problem-solving skills.
- Comfortable managing multiple vendor engagements simultaneously.
Additional Information
- Hybrid work model (4 days onsite in Toronto)
- Potential contract extension based on performance and business needs
- Potential conversion chance
- No overtime required
Use AI for Hiring
Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.
📌 Vendor Manager (Toronto)
🏢 Kelly
📍 Toronto
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