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The Vendor Onboarding Project

Manager leads the successful onboarding and launch of new Marketplace vendors, ensuring seamless integration, operational readiness, and cross-functional alignment. This role serves as the primary coordinator across Product, Engineering, Vendor Partnerships, Finance, Legal, Fulfillment, and Marketplace Operations to deliver vendor launches and expansions that enhance the Marketplace and customer experience. In addition to project delivery, this role is responsible for continuously improving onboarding processes, identifying operational efficiencies, and developing scalable frameworks that accelerate vendor launches globally.

Project

Leadership & Delivery Lead end-to-end onboarding and launch activities for new and existing Marketplace vendors, post contract signature through launch. Develop project plans, timelines, milestones, dependencies, and success criteria for API, SFTP, embedded, and manual integrations. Manage multiple onboarding initiatives simultaneously while balancing competing priorities.

Proactively identify risks, dependencies, and blockers, developing mitigation plans to maintain project timelines. Drive project governance through regular status updates, action tracking, and stakeholder accountability. Facilitate project meetings, decision-making, and issue resolution across technical and business teams.

Partner with vendors to coordinate technical requirements, launch readiness, testing, and operational processes. Ensure all stakeholders understand project timelines, responsibilities, risks, and critical milestones. Support onboarding metrics and reporting to measure launch efficiency and operational performance.





Documentation & Knowledge Management Maintain accurate onboarding documentation, implementation guides, launch checklists, and process documentation. 3+ years of experience in Project Management, Program Management, Operations, Technical Implementations, or related fields. ~ Experience managing complex cross-functional initiatives involving technical and business stakeholders. ~ Strong project planning, prioritization, and organizational skills. ~ Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment. ~ Excellent stakeholder management and communication skills. ~ Strong analytical and problem-solving abilities with a continuous improvement mindset. ~ Experience working with project management tools such as Jira, Smartsheet, or similar. ~ Familiarity with APIs, SFTP, integrations, and software implementation lifecycles. ~ Bachelor's degree or equivalent experience preferred. ~ Experience within SaaS, Marketplace, Rewards, FinTech, or eCommerce environments is considered an asset.

Success

MeasuresA successful Vendor Onboarding Project Manager: Builds strong relationships across technical and business teams. Anticipates risks early and proactively drives solutions. Ensures a high-quality onboarding experience for both vendors and internal stakeholders. 81,000 to $88,000 reflects the salary range for this role, depending on experience, skills, and market data.

Each A-Players' compensation is reviewed at least annually against performance and impact in role.



We are passionate about disruptive technology that’s rooted in science, research and data. ✨ We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture! ✨ We foster an environment of connection, security, and community. You’ll feel at home, without reservation. ✨ Benefits & Perks for permanent full time employees: Competitive Pay Parental Leave Top-up Health Advantages and Life Insurance Coverage Upon Your First Day Flexible Vacation Employee and Family Assistance Program ‍ A beautiful office space located in Liberty Village, Toronto ✨ Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology.

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📌 Vendor Onboarding Project Manager (Toronto)
🏢 Achievers
📍 Toronto