Description Position at Casino Rama ResortJob Type: Part-Time - Wages: Start Rate: $23.52We Provide Exciting, supportive and fun work environment - Variety of shifts - Opportunity for growth and development - Accumulation of paid time off - Excellent extended health and dental plan options - Pension plan benefits - Employee-driven recognition programThe PositionThe House Supervisor oversees the Ticket Ushers in the Entertainment Centre from scanning tickets at venue entry to assisting patrons to their seats and assisting Security with any Emergency responses.Key ResponsibilitiesSupervises Ticket Ushers, interviews and hires new staff, provides training, assigns positions, conducts performance appraisals and implements performance documentation.Coaches, counsels and motivates the Entertainment team to maintain positive staff morale and ensure growth and goal achievement.Responds to escalated patron inquiries, reassigns seats, organizes seating for wheelchair users,



turns negative situations into positive ones and enforces Entertainment Centre policies and procedures.Leads staff in the response to emergency situations requiring evacuations to ensure that policies and procedures are followed.Contributes to the development and implementation of Front of House policies and procedures.Word processes e-mails to communicate information to a variety of casino departments.Prepares the Front of House communication board.Prepares and e-mails the Front of House Show Report.Sets up and maintains employee files.Maintains records of monthly and annual costs for events.Key enters data for daily shift information.Provides coaching related to Health and Safety procedures and requirements.Ensures that employees work in a protected and hazard free environment in accordance with Casino Rama policies and procedures.Approves Personal Time Offs and Personal Emergency Leave.Complies with Alcohol and Gaming Commission of Ontario regulations.Performs other tasks as assigned by management.Keeps work areas clean and free of safety hazards, debris, and litter.Performs all job duties in a safe and responsible manner.Adheres to departmental quality standards.What You BringPositive communication skillsKnowledgeable in Microsoft Office and emailKnowledgeable in the policies and procedures of the Entertainment CentreWHMIS Play Smart 1 and Play Smart 2 TrainingAbility to lift/push/pull up to 50 pounds#J-18808-Ljbffr

📌 House Supervisor (Rama) - C$23.5 An Hour - Part Time (Theodore)
🏢 Casino Rama Resort
📍 Theodore