Manager, GeneticsWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an workplace where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.The Manager, Genetics is accountable for the operation of the Genetics Laboratory Department in accordance with Dynacare’s Strategic and Operating Plans. This includes operational management at the employee and administrative levels. Primary functions include ensuring strong, positive employee relations, excellence and quality, efficient utilization of resources and budget implementation. Responsible for fostering a culture of quality and internal and external customer service by developing and initiating programs and policies that consistently promote service, quality and customer satisfaction. Responsible for managing operations in both the Impact Genetics and NIPT Laboratories.Status: Permanent Full TimeVacancy Type: ExistingShift: Day shiftWork Style: On-SiteLocation: 115 Midair Court, Brampton, ONInternal Posting Deadline: July 8, 2026Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference:Develop, maintain, and foster an environment of positive employee relations and strong teamwork while working in compliance with established human resources policies and practicesManage staffing requirements including staff hire and on-boarding, scheduling, training, performance evaluation,



coaching and recognition.Encourage trust and open communication by addressing staff concerns and inquiries in a timely manner and promoting respect and equity amongst staff.Assist with the communication of information in a concise and timely manner to all staff regarding policy changes and other pertinent issuesCreate and support learning opportunities for staff and studentsRecommend, implement, and monitor departmental procedures, policies, and standardsManage daily operational requirements including inventory, equipment maintenance requests, vendor contracts, supporting testing priorities and workflow changes to best meet client and operating needsManage compliance; collection, preparation, and analysis of departmental reports and statisticsEffective management of Health and Safety programs to ensure compliance with organizational and legislative requirementsLead quality management activities including occurrence management, monitoring quality metrics and preparing monthly/annual quality reportsLead and support team initiatives for accreditation, including internal and external audits.Develop, recommend, and implement strategies for continuous improvement in alignment with business goals which support departmental and company objectivesProvide exceptional customer service support, promote awareness of our services and ensure customer needs are addressedSupport business planning, goal development and project planning activitiesPrepare billing and financial reports for internal and external client useWhat YOU bring to the role:Extensive clinical laboratory experience, Molecular Diagnostics/Genetics preferredMinimum B.Sc. in a Genetics-related science and registered with the College of Medical Laboratory Technologists of Ontario (CMLTO)5-7 years previous managerial experience or demonstrated increased responsibility in a clinical laboratory environment demonstrating readiness for a management roleExperience in planning, preparing and devising work schedulesDirect experience in managing audits for regulatory complianceDemonstrated understanding of the principles and processes for providing customer satisfaction. This includes meeting quality standards for services,



and evaluation of processesIn-depth knowledge of statistics and management reports an assetCertification or experience in lean workflow design an assetExperience in applying project management principles and techniques an assetFull proficiency with MS Office Suite (including Word, Excel, PowerPoint, Outlook)Leadership & People Management:Provide leadership in planning and managing operations resources to ensure a high level of service and delivery.As a leader, role model and coach, foster an environment of positive employee relations, strong teamwork, and employee engagement.Create an setting of trust and open communication, by sharing information in a timely manner and encouraging multi-directional feedback.Act as a coach to promote career growth opportunities, educational pursuits, and participation in internal development programs.Manage people’s resources for optimal workforce planning, recruitment, performance goal setting, training, scheduling and effective workflow.Implement a talent strategy to align to talent current and future talent needs through recruitment & selection, employee development, EDI (equity, diversity & inclusion), workforce planning and succession planning.Set expectations, counsel, coach and manage employee performance on an on-going basis and in relation to their performance.Develop, implement, and monitor employee engagement initiatives in partnership with other leaders and HR to increase team performance and retention.Recognize team and employee achievement.Facilitate effective and collaborative working relationships among staffWorking Conditions:Normal office/medical laboratory environmentPay rate: $84,000 to $105,000 annuallyThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.#J-18808-Ljbffr

📌 Manager, Genetics - C$84,000 - C$105,000 A Year (Winnipeg)
🏢 Dynacare
📍 Winnipeg