Fixed Term One Year Contract Position Summary The IT Intern provides day-to-day technical and administrative support to Noojmowin Teg Health Centre (NTHC), assisting with the effective operation of the organization’s information technology systems, equipment, and digital resources. Working under the direction of the appropriate Manager/designate, the IT Intern will provide frontline technical support to staff, assist with the setup and maintenance of computers and other technology, maintain accurate IT inventory and documentation, and support routine technology-related projects and initiatives. This position provides an opportunity to develop practical experience in an organizational IT environment while contributing to reliable, secure, and effective technology services across NTHC. Key Responsibilities Technical Support and Troubleshooting Provide first-level technical support to employees experiencing routine hardware, software, network, printer, peripheral, and connectivity issues. Respond to IT support requests in a timely and skilled manner.



Troubleshoot common computer and application issues and elevate more complex matters to the appropriate IT resource. Assist employees with basic use of organizational technology, applications, and equipment. Support troubleshooting of meeting room technology, audiovisual equipment, printers, scanners, and other office technology. Computer and Equipment Setup Assist with the setup, configuration, deployment, and maintenance of desktops, laptops, monitors, mobile devices, printers, and peripherals. Prepare technology and equipment for new employees and assist with equipment collection and processing when employees leave the organization. Install approved software and updates as directed. Assist with routine equipment maintenance and replacement. Ensure equipment is appropriately labelled, documented, and assigned. User Accounts and Systems Support Assist with the setup and maintenance of employee technology accounts and access under appropriate supervision and authorization. Support basic Microsoft 365 applications, including Outlook, Teams, Word, Excel, and SharePoint. Assist with password resets,

📌 It Intern (Northeastern Manitoulin and the Islands)
🏢 Noojmowin Teg Health Centre
📍 Northeastern Manitoulin and the Islands