POSITION DESCRIPTION - EUC UCC Messaging Operations group requires an experienced Unix System Administrator to join the global operations environment supporting email, instant messaging & video products. The candidate will be expected to provide daily operational support to global Proofpoint Sentrion (Sendmail) appliances, Microsoft Exchange 2010 mail infrastructure, Microsoft Lync and Cisco Videoconference infrastructure.
The role is adjunct to Engineering, as the Operations team owns all toolsets which are required to both run and report on the plant on a daily basis. This role not only involves infrastructure skills, but also some scripting and development work, as we look to further automate many of our processes and end user toolsets. Also, we are starting to test and deploy new technologies including Cloud Services and Exchange 2016Furthermore the candidate is also expected have experience with managed service vendors, as the role includes; directing managed service teams, scheduling appropriate work, providing new intelligent solutions for their daily operations.
This allows the metro resources to remain in a development and escalation role.
This environment is extremely important and considered by the business as a crit zero applications, not only to the end users but also to the application development groups as well. Because of this,
suitable candidates will need strong technical and interpersonal skills. Responsibilities:?System management and upkeep of the production environment
Problem diagnosis, troubleshooting, escalation and notification.?Run book documentation - inventories, problem resolution processes, documentation
Testing of server upgrades and patch deployment Skills:
Self-starter with positive interpersonal skills to facilitate working with end-users and other IT colleagues.?Excellent communications skills
Professional ownership of issues
Good organizational skill; Ability to plan and prioritize
Analytical Skills
Proven troubleshooting skills in a support environment
Strong sense of commitment and drive towards problem resolution
Use of initiative and proactive approach to work
Experience of working in a fast paced, changing environment
Maturity to be able to execute job functions with minimal guidance
Required Technical skills
Experienced Unix System Administrator
Preferred experience: Sentrion and Sendmail
Preferred experience: Knowledge in Postfix and efax solutions.
Preferred experience: Some LDAP/SMTP
Generic Scripting skills
Some SQL query language skills
Willingness to learn Microsoft Technologies such as Exchange, Lync, Active Directory and Windows Server.
Education Level
B.S. Degree preferred
Please respond with your word resume and requested details:
Full Name
Work Authorization
Contact Number
Email ID
Skype ID
Current location
Willing to relocate
Salary
Additional Information
All your information will be kept confidential according to EEO guidelines.
📌 Windows Desktop Operations Specialist (Montreal)
🏢 Info-Ways
📍 Montreal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.