Drive successful implementations with Zaddons as an Implementation Project Manager in Montreal, working in a hybrid model. This pivotal role engages clients and partners through the implementation process. As Zaddons' Implementation Project Manager, you will oversee product implementations, ensuring client satisfaction while navigating complex workflows.
Your responsibilities include managing timelines, communicating with service partners, and facilitating project milestones. Robust project management and client relationship skills are essential for guiding each project to completion. Key Responsibilities:
- Provide oversight throughout the implementation lifecycle
- Develop and maintain project RACI for clear accountability
- Act as liaison between Zaddons, clients, and service partners
- Maintain effective communication with all stakeholders
- Track project progress and report on milestones Requirements:
- Proven experience in project management with large accounts
- Background in SaaS implementation is a strong asset
- PMP certification preferred
- Bilingual in English and French essential
- Exceptional communication and organizational skills Be the driving force behind successful client implementations at Zaddons.