About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Zendesk Expert

Type: Contract

Compensation: $100–$200/hour

Location: Remote

Role Responsibilities

- Evaluate the effectiveness of Zendesk's AI agent in real-world applications.
- Provide insights to improve AI model outputs and enhance customer support experiences.
- Collaborate with teams to refine AI training data and ensure high-quality performance.
- Work independently and asynchronously to meet project goals and deadlines.
- Develop strategies for optimizing AI agent deployment and usage.





Qualifications

Must-Have

- Experience with Zendesk's AI agent .
- Strong understanding of AI-driven customer support systems.

Application Process (Takes 20–30 mins to complete)

- Upload resume
- AI interview based on your resume
- Submit form

Resources & Support

- For details about the interview process and platform information, please check:
- For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this prospect.

📌 Zendesk Specialist - AI Integration (Toronto)
🏢 Mercor
📍 Toronto