Enhance patient experiences as a Care Navigator at Oakfield Surgery. Play a key role in customer service and access to healthcare in a supportive setting.

Join a welcoming team at Oakfield Surgery, contributing to patient care and service delivery. This varied role requires excellent communication, calm professionalism, and an ability to work well under pressure. You will collaborate with GPs and administrative staff to ensure a smooth practice operation and patient satisfaction.

Key Responsibilities:

- Welcome patients and manage inquiries face-to-face and by phone
- Direct patients to appropriate services or healthcare professionals
- Book appointments and process registrations efficiently
- Handle clinical correspondence and maintain patient records
- Support prescription workflows and confidential information management

Requirements:

- Experience in customer service or NHS settings is advantageous
- Strong communication skills and a professional demeanor
- Ability to manage pressures and work collaboratively
- Compassionate, organized, and committed to patient experience
- Full training provided for motivated candidates

Boost your skills and patient care expertise with Oakfield Surgery.

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📌 Patient Care Navigator at Oakfield Surgery (Winnipeg)
🏢 Suffolkfed
📍 Winnipeg