Position

Administrative Support IV (ACTT, Crisis, PEPP, Central Intake, HP Seniors Mental Health, Listowel Mental Health)

Department

Outpatient Mental Health

Job Location

Alliance Wide

Posting #

345-26

Position Type

Full-Time

Salary Range

$29.60-$31.37 per hour

Union

CUPE Service

Posted Date: October 15, 2026

Expiry Date: October 20, 2026

WHY IS HPHA THE RIGHT FIT FOR YOU?

Huron Perth Healthcare Alliance (HPHA) is an organization that influences proactive change; embraces the potential of partnerships; harnesses the power of performance, and values the skills and guidance of our people – staff, patients, families and caregivers included to advance our healthcare system. HPHA is a multi-site organization that includes Clinton Public Hospital, St. Marys Memorial Hospital, Seaforth Community Hospital and Stratford General Hospital.

ROLE The Administrative Support IV is responsible for providing administrative duties as required to ensure the proper flow of communication among team members and clients and to assist in the efficient service delivery of all community Mental Health Programs. The incumbent provides administrative support to Outpatient Mental Health services, including the Assertive Community Treatment Team (ACTT), Crisis Services, PEPP, Central Intake, Huron Perth Seniors Mental Health, and Listowel Mental Health Services.

Responsibilities include supporting the Single Session Walk-In Counselling Program in Stratford and Listowel, assisting the Central Intake team with the processing and coordination of referrals to Outpatient Mental Health programming, and welcoming and registering clients attending Outpatient Mental Health appointments. The staff member is responsible for office management and administrative functions that support the delivery of community-based mental health services to residents of Huron and Perth Counties.

Administrative

Support may also be delegated to hospital programs as needed including stroke team support and other duties assigned.

REQUIRED EDUCATION & CERTIFICATION(S)

- Minimum Grade 12 education
- Two-year Medical Office Administration Diploma required

REQUIRED SKILLS & EXPERIENCE(S)
- 1-2 years recent relevant administrative support experience




- Flexible and self directed with well developed time management and organizational skills
- OHIP billing experience preferred
- Well developed and demonstrated verbal and written communication skills and ability to interact with the public and interagency groups in a courteous, efficient manner
- Commitment to work in concert with staff of Alexandra Marine General Hospital in supporting client’s needs
- Excellent computer skills: proficient in word processing, spread sheet, and graphic software packages
- Exposure to Meditech system preferred
- Able to transcribe psychiatric reports using a Dictaphone
- Able to work in a team environment
- Patient registration experience

DESIRED SKILLS, EXPERIENCE(S) & EDUCATION
- Recent experience in working with seriously mentally ill clients or significant others preferred
- Recent familiarity with hospital- and community-based mental health programs in Huron and Perth counties preferred

ADDITIONAL PERKS AT HPHA

- Collaborative Team Workplace
- Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
- Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only)
- Diverse Committees and Engagement Opportunities
- Opportunities to grow your career and explore different roles within the hospital

OUR COMMUNITIES Our communities are small in size but large in amusement; you will always find spectacular local heritage, a live event, a wide range of cuisine and locally owned stores. The communities and surrounding areas are enriched by their arts and culture.

Huron

Perth offers a wide variety of activities, regardless of your interests, from the famous Stratford Festival, museums, Seaforth’s historic Main Street shopping, historical downtowns, the St. Marys swimming quarry, close proximity to Lake Huron, cycling and hiking trails, art and cooking classes, the Clinton Raceway, or simply enjoying the local parks with your friends.

Care to join us?

ADDITIONAL INFORMATION

Location:



Stratford General Hospital located in Stratford, Ontario, St Marys Memorial Hospital located in St Marys, Ontario, Seaforth Community Hospital located in Seaforth, Ontario and Clinton Public Hospital located in Clinton, Ontario.

Department: Outpatient Mental Health

Hours of Work: 8-hour days, 5 days/week may be subject to change

Our Organization: The Huron Perth Healthcare Alliance is an equal opportunity employer that strives to create a respectful, accessible and inclusive work environment. We know that we are strengthened by a diverse workforce and encourage applications from all equity deserving groups, including but not limited to: Indigenous persons, visible minorities, persons with visible and/or invisible disabilities, persons who identify as women and persons of marginalized sexual orientation and gender identities. Upon individual requests, hiring processes will be modified to remove barriers to accommodate those with disabilities.

Should any applicant require accommodation through the application, interview or selection process, please contact Human Resources for assistance.

This job posting is being advertised for an existing vacancy within the Hospital. The status of the position is indicated to provide transparency in accordance with applicable regulations.

Huron Perth Healthcare Alliance does not use artificial intelligence (AI) to screen, assess or select applicants at any stage of the recruitment process. All application reviews and hiring decisions are conducted by HPHA Human Resource professionals and/or the hiring managers.

HOW TO APPLY

Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can submit their cover letter and resume as either a PDF or Word document(s) to postings listed on hpha.ca/careers by 11:59pm on the listed closing date. Paper or email-based resumes will not be accepted.

We thank all applicants for their interest in this opportunity, note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

📌 345-26 Administrative Support IV, Outpatient Mental Health, Full-Time, Alliance Wide (Huron East)
🏢 Huron Perth Healthcare Alliance
📍 Huron East