Halliwell’s global multidisciplinary experts provide reliable, independent technical evaluations to help clients make confident, informed decisions. From assessing complex failures and evaluating damage to developing cost-certain repair and replacement strategies, Halliwell delivers high-quality technical advice and actionable solutions that bridge the gap between complex damage and functional recovery.

The Business Development Manager is responsible for driving sustainable business growth by identifying new opportunities, developing strategic partnerships, strengthening client relationships, and expanding Halliwell’s market presence. The role requires a commercially focused, relationship-driven professional who understands client needs, communicates Halliwell’s value proposition effectively, and connects clients with the multidisciplinary expertise required to resolve complex technical challenges.

Essential duties and responsibilities:

Business Development and Growth

- Develop and implement business development strategies aligned with Halliwell’s growth objectives.
- Identify, research, and pursue new business opportunities, target markets, and potential clients.
- Develop a strong pipeline of prospective clients and manage opportunities from initial engagement through to conversion.
- Generate current leads through networking, referrals, industry events, professional associations, and targeted outreach.
- Identify opportunities to expand Halliwell’s services across existing and new client accounts.
- Develop strategic relationships that support long-term revenue growth and market expansion.
- Monitor industry trends, competitor activity, and market developments to identify emerging opportunities.

Client Relationship Management

- Build and maintain strong, long-term relationships with existing and prospective clients.
- Develop an understanding of client requirements, business challenges, and technical consulting needs.
- Act as a key point of contact for clients, ensuring effective communication and a high standard of service.
- Maintain regular engagement with key accounts to strengthen relationships, encourage repeat business, and identify additional service opportunities.
- Coordinate with Halliwell’s technical experts to ensure proposed solutions align with client requirements.
- Gather client feedback and identify opportunities to improve service delivery and client satisfaction.
- Represent Halliwell professionally in client meetings, presentations, networking events, and industry forums.

Strategic Partnerships and Networking

- Establish and develop relationships with insurers, loss adjusters, brokers, legal professionals, property owners, asset managers, engineering firms, contractors, and other relevant stakeholders.
- Identify complementary service providers and potential referral partners to expand Halliwell’s market reach.
- Develop strategic partnerships that generate qualified opportunities and strengthen the company’s market position.
- Attend industry conferences, seminars, networking events, and professional functions to promote Halliwell’s services.
- Build a strong professional network and position Halliwell as a trusted technical advisory partner.
- Identify opportunities for collaboration across Halliwell’s multidisciplinary service offerings.

Proposals and Commercial Management

- Prepare and coordinate proposals, capability statements, presentations, tenders,



and client submissions.
- Work with technical teams to develop tailored service proposals that address client requirements and demonstrate Halliwell’s value.
- Support pricing discussions, commercial negotiations, and the development of service agreements.
- Ensure proposals clearly communicate the scope of work, deliverables, timelines, and commercial terms.
- Maintain accurate records of leads, opportunities, proposals, client interactions, and sales activities within the company’s CRM system.
- Monitor conversion rates, sales performance, and pipeline activity to support effective business planning.
- Ensure business development activities align with Halliwell’s commercial objectives and professional standards.

Marketing and Brand Development

- Promote Halliwell’s expertise, services, and value proposition across relevant markets.
- Work with internal teams to develop marketing materials, case studies, presentations, and other business development resources.
- Support the development of thought leadership content, technical insights, industry articles, and client communications.
- Identify opportunities to increase brand awareness through digital channels, industry publications, events, and professional networks.
- Ensure consistent messaging that reinforces Halliwell’s reputation for independent technical evaluations, multidisciplinary expertise, and practical recovery solutions.
- Contribute to marketing campaigns and initiatives designed to generate leads and strengthen client engagement.

Internal Collaboration and Service Development

- Work closely with technical consultants, engineers, industrial hygienists, environmental consultants, and other specialists to understand service capabilities.
- Identify opportunities to introduce clients to additional Halliwell services where relevant to their needs.
- Translate client requirements into clear project briefs and coordinate with technical teams to support effective service delivery.
- Communicate market feedback, client needs, and emerging opportunities to senior management.
- Support the development of current service offerings based on client demand and market trends.
- Ensure a smooth transition from business development to project delivery and ongoing client relationship management.

Performance Monitoring and Reporting

- Establish and manage business development targets, sales forecasts, and key performance indicators.
- Monitor revenue generation, pipeline value, client acquisition, conversion rates, and account growth.
- Provide regular reports on business development activity, market opportunities, and commercial performance.
- Evaluate the effectiveness of business development initiatives and implement improvements where required.
- Maintain accountability for agreed targets and contribute to Halliwell’s overall commercial performance.

QUALIFICATIONS:

- Degree or relevant qualification in Business, Marketing, Sales, Engineering, or a related discipline is advantageous.
- Demonstrated experience in business development,



sales, account management, or strategic partnerships.
- Experience within technical consulting, engineering, insurance, construction, property, environmental services, or related professional services is highly desirable.
- Established industry relationships and a relevant professional network are advantageous.
- Experience developing proposals, negotiating commercial terms, and managing client accounts.
- Demonstrated success in generating leads, converting opportunities, and achieving commercial targets.
- A valid driver’s license and willingness to travel for client meetings, networking events, and industry functions, where required.

SKILLS:

- Proven business development, sales, or client relationship management experience, preferably within technical consulting, engineering, environmental services, insurance, construction, property, or professional services.
- Strong ability to identify, develop, and convert new business opportunities.
- Excellent networking and relationship-building skills, with the ability to engage confidently with senior decision-makers.
- Strong commercial acumen and an understanding of revenue growth, pricing, profitability, and sales pipeline management.
- Excellent presentation, negotiation, communication, and influencing skills.
- Ability to understand and communicate technical service offerings to clients in clear, commercially relevant terms.
- Experience preparing proposals, tenders, capability statements, and client presentations.
- Strong organizational skills and the ability to manage multiple opportunities and competing priorities.
- Proficiency in CRM systems, Microsoft Office, and relevant business development tools.
- Strong market research and analytical skills, including the ability to identify trends and evaluate opportunities.
- Ability to collaborate effectively with multidisciplinary technical teams.
- A results-driven approach with a strong focus on client satisfaction, business growth, and long-term relationships.

Key Attributes:

- Relationship Builder: Establishes trust and develops lasting relationships with clients, referral partners, and industry stakeholders.
- Commercially Driven: Focuses on revenue growth, prospect conversion, profitability, and sustainable business performance.
- Proactive and Self-Motivated: Takes initiative to identify opportunities, generate leads, and develop new markets.
- Strategic Thinker: Understands market dynamics and develops targeted approaches to business growth.
- Client-Focused: Prioritizes understanding client challenges and connecting them with appropriate technical expertise.
- Persuasive Communicator: Clearly articulates Halliwell’s capabilities and value proposition to diverse audiences.
- Collaborative: Works effectively with technical specialists and internal teams to develop client-focused solutions.
- Professional and Credible: Represents Halliwell with integrity, confidence, and a commitment to independent technical advice.
- Adaptable: Responds effectively to changing market conditions, client needs, and business priorities.
- Organized and Accountable: Manages opportunities, follow-ups, and commercial commitments effectively.
- Resilient: Maintains focus and motivation when pursuing new business and navigating complex sales cycles.
- Results-Oriented: Demonstrates a commitment to achieving measurable business development outcomes.

📌 Business Development Manager (Toronto)
🏢 Halliwell
📍 Toronto