Human Resources Officer

Claims Management, Wellness, Health & Safety

Are you a compassionate, solutions-focused professional who wants to make a meaningful difference in the working lives of others? We invite you to consider joining our team-oriented Human Resources team in a role that supports employees through health-related challenges and helps foster safe, timely , and sustainable workplace participation. This is an opportunity to apply your disability and claims management expertise in meaningful work that supports employee well-being and organizational success.

Role Summary

Reporting to the Senior Manager of Human Resources, the successful candidate will play a key role in supporting employee health, safety, and wellness through the administration and coordination of disability management, employee leave programs, return-to-work planning, and complex claims management processes. A significant component of the role involves managing occupational injury and illness claims, including psychological injury claims, and supporting employees through often sensitive, complex, and emotionally challenging circumstances. The position requires sound judgment, resilience, professionalism, and the ability to navigate difficult situations while balancing employee support, operational needs, and legislative requirements.

Responsibilities

Key responsibilities include the administration and case management of occupational and non-occupational disability claims, WorkSafeBC claims and reporting requirements, return-to-work and stay-at-work programs, duty to accommodate processes, and employee leave management, including leaves related to mental health and psychological health concerns.



The role is responsible for managing a significant portfolio of WorkSafeBC claims, including complex physical and psychological injury claims, coordinating with multiple stakeholders, responding to time-sensitive reporting requirements, and supporting employees through challenging workplace health situations that often involve significant personal impacts.

The successful applicant will possess a diploma or degree in Human Resources, Disability Management, Occupational Rehabilitation, Health Sciences, or a related field, supplemented by relevant experience in disability and claims management. A minimum of three years of related experience in a unionized environment is required . An equivalent combination of education and experience may be considered.

Experience in the public sector and professional designations such as Certified Disability Management Professional (CDMP), Certified Return to Work Coordinator (CRTWC), Certified Human Resources Professional (CHRP), or related credentials would be considered assets.

This position works closely with employees experiencing illness, injury, trauma, and other significant health-related challenges. Success in the role requires empathy, resilience, strong professional boundaries,



and the ability to effectively manage emotionally complex situations while maintaining a solutions and service -focused approach.

The Ideal Candidate Will Also Demonstrate

- Experience managing complex WorkSafeBC claims, including claims involving psychological injuries, prolonged absences, disputed claims, and return-to-work barriers
- Knowledge of disability management, return-to-work practices, duty to accommodate obligations, and applicable employment-related legislation.
- An u nderstanding of the impacts of physical and psychological injuries and illnesses, including mental health conditions , on workplace functioning and return-to-work planning.
- The ability to maintain professionalism, perspective, and sound judgment while supporting employees through complex and often emotionally difficult health, disability, and workplace injury matters.
- Strong case management, problem-solving, organizational, and analytical skills.
- Excellent communication and interpersonal skills, including the ability to build effective working relationships with a variety of stakeholders.
- The ability to manage sensitive and confidential information with discretion and professionalism.
- Strong computer skills and the ability to work independently while contributing effectively within a team environment.

If you bring sound judgment, empathy, resilience, and experience managing complex disability and workplace health matters, we encourage you to apply. We welcome experienced candidates who are interested in contributing their expertise and relationship-focused approach to a collaborative team committed to employee health, safety, and well-being.

📌 HR Officer - Wellness, Health and Safety - 6 Month Term (Langley)
🏢 LANGLEY SCHOOL DISTRICT #35
📍 Langley