The Managing Director will provide strategic, commercial, and operational leadership for Halliwell, driving sustainable growth, technical excellence, and client satisfaction across its multidisciplinary consulting and technical advisory services.

Halliwell partners with clients to navigate complex damage, failures, and recovery challenges. Through independent, unbiased technical evaluations and practical, cost-certain repair and replacement strategies, the business delivers the clarity and confidence clients need to make informed decisions and restore functionality.

The Managing Director will lead the execution of Halliwell’s business strategy, strengthen its market position, develop high-performing multidisciplinary teams, and build lasting relationships with clients, industry partners, insurers, legal professionals, and other key stakeholders. This individual will ensure that Halliwell continues to deliver high-quality, evidence-based advice that bridges the gap between complex damage and functional recovery.

Essential duties and responsibilities:

Strategic Leadership and Business Growth

- Develop and execute Halliwell’s strategic business plan, establishing clear priorities for growth, profitability, and market expansion.
- Identify new markets, service opportunities, and strategic partnerships to strengthen Halliwell’s competitive position.
- Build and maintain a strong market presence and reputation for technical independence, integrity, and excellence.
- Translate the company’s vision into measurable business objectives, performance indicators, and actionable growth initiatives.
- Lead business development efforts to expand existing client relationships and secure new opportunities.

Commercial and Financial Management

- Take accountability for overall business performance, revenue growth, profitability, and financial sustainability.
- Develop and manage annual budgets, forecasts, resource plans, and commercial targets.
- Establish effective pricing, project governance, and financial controls to support profitable growth.
- Monitor business performance and implement initiatives to improve operational efficiency, margins, and service delivery.
- Evaluate investment opportunities, new service offerings, and potential strategic acquisitions where appropriate.

Technical Excellence and Service Delivery

- Champion Halliwell’s commitment to delivering independent, objective, and technically rigorous evaluations.
- Oversee the quality and consistency of technical assessments, complex failure investigations, damage evaluations, and repair and replacement recommendations.
- Ensure that client advice is evidence-based, commercially practical, and focused on achieving reliable, cost-certain outcomes.
- Establish robust quality assurance, risk management, and qualified standards across all service lines.
- Encourage innovation, knowledge sharing, and the adoption of emerging technologies and methodologies to improve client outcomes.

Client Relationship Management

- Build trusted, long-term relationships with key clients and strategic stakeholders.
- Act as a senior representative of Halliwell in significant client engagements, negotiations,



and industry forums.
- Ensure the business understands client needs and delivers clear, actionable recommendations that support confident decision-making.
- Resolve complex client issues and maintain the highest standards of responsiveness, professionalism, and service quality.
- Strengthen Halliwell’s reputation as a trusted strategic partner throughout the assessment, remediation, repair, and recovery process.

People Leadership and Organizational Development

- Lead, develop, and retain a high-performing team of multidisciplinary technical experts and business professionals.
- Establish a culture of accountability, collaboration, continuous improvement, and professional integrity.
- Define organizational structures, leadership responsibilities, and succession plans that support the company’s growth.
- Invest in employee development, technical capability, leadership skills, and cross-disciplinary collaboration.
- Foster an environment where independent thinking, constructive challenge, and evidence-based decision-making are encouraged.

Operational Excellence and Risk Management

- Oversee day-to-day business operations to ensure effective resource allocation, project delivery, and client service.
- Develop scalable systems, processes, and governance frameworks that support consistent performance across the business.
- Ensure compliance with relevant legal, regulatory, contractual, health and safety, and professional obligations.
- Identify and manage commercial, operational, reputational, and technical risks.
- Establish clear reporting structures and performance measures to drive continuous improvement and operational discipline.

Industry Leadership and Brand Development

- Represent Halliwell as a credible and influential voice within its relevant industries and professional networks.
- Promote the company’s differentiators: multidisciplinary expertise, independent technical judgement, practical recommendations, and certainty in recovery planning.
- Develop strategic relationships with industry bodies, referral partners, clients, and complementary professional service providers.
- Support thought leadership, technical publications, industry presentations, and other initiatives that enhance Halliwell’s visibility and reputation.

QUALIFICATIONS:

- Significant senior leadership experience in a technical consulting, engineering, forensic investigation, construction, property, infrastructure, insurance, or related professional services environment.
- Demonstrated success in developing and executing business strategies that deliver revenue growth and sustainable profitability.
- Strong commercial acumen, including financial management, budgeting, forecasting, and performance optimization.




- Proven ability to lead multidisciplinary technical teams and manage complex client engagements.
- Experience building senior client relationships, developing new business, and negotiating commercial agreements.
- Strong understanding of technical risk assessment, damage evaluation, failure analysis, and repair or replacement decision-making, as relevant to Halliwell’s service lines.
- Excellent communication, negotiation, and stakeholder management skills.
- A track record of fostering high-performance cultures, developing future leaders, and managing organizational change.
- Relevant professional qualifications in engineering, construction, building consultancy, project management, business management, or a related discipline will be advantageous.

SKILLS:

- Strong strategic leadership and business development skills to drive sustainable growth, profitability, and market expansion.
- Excellent financial management skills, including budgeting, forecasting, pricing, and performance management.
- Strong analytical thinking, critical problem-solving, and decision-making skills to assess complex technical and commercial challenges.
- Ability to evaluate risks, develop practical solutions, and deliver cost-effective repair and replacement strategies.
- Proven experience leading multidisciplinary teams, developing talent, and fostering a culture of accountability, collaboration, and continuous improvement.
- Excellent communication and presentation skills, with the ability to explain complex technical information clearly and effectively.
- Solid client relationship management and stakeholder engagement skills to build trusted, long-term partnerships.
- Effective negotiation, influencing, and conflict resolution skills to achieve commercially sound outcomes.
- Strong operational management skills, including resource allocation, project oversight, quality assurance, and process improvement.
- Commitment to technical excellence, independent judgement, impartial advice, and professional integrity.
- Ability to identify new business opportunities, develop strategic partnerships, and strengthen Halliwell’s market position.
- Adaptability, resilience, and a results-driven mindset, with a focus on client satisfaction and sustainable business performance.
- Ability to translate complex damage assessments and failure investigations into clear, actionable recommendations that support informed decisions and functional recovery.

Key Attributes:

- Strategic vision: The ability to anticipate market needs and position Halliwell for long-term success.
- Commercial leadership: A results-oriented approach to growth, profitability, and business development.
- Technical credibility: The ability to understand complex technical issues and champion objective, evidence-based advice.
- Client focus: A commitment to helping clients make confident, informed decisions.
- Integrity and independence: The judgement to uphold impartiality, skilled standards, and trust.
- Collaborative leadership: The ability to unite diverse specialists around shared goals and client outcomes.
- Execution and accountability: A practical, decisive approach to turning strategy into measurable results.

📌 Managing Director (Toronto)
🏢 Halliwell
📍 Toronto