We are hiring for a Software Developer – MS Dynamics 365 CRM The Ontario Ministry of Environment, Conservation and Parks (MECP) is seeking a Software Developer to configure and enhance Microsoft Dynamics 365 CRM for a new Species at Risk Registration system. The role focuses on developing back-office registration and permit workflows and integrating Dynamics 365 with a Java/React public-facing portal through MuleSoft middleware.

Key Responsibilities

- Configure Dynamics 365 CRM, Customer Service Workspace, and Power Platform applications.
- Develop registration, permit, case management, knowledge management, and routing workflows.
- Design and develop Dataverse solutions, Web APIs, and custom Dynamics 365 components.
- Integrate Dynamics 365 with Azure services and external applications.
- Support custom development using .NET, C#, JavaScript, ASP.NET Core, and Entity Framework.
- Manage Azure SQL, DevOps, CI/CD pipelines, and Agile development tasks.
- Prepare technical documentation, reports, assessments, and recommendations.




- Collaborate with stakeholders and provide effective support to internal and external users.

Required Qualifications:

- Solid experience with Microsoft Dynamics 365 CRM, Power Platform, and Azure solution design.
- Experience with both low-code configuration and custom Dynamics 365 development.
- Knowledge of Dataverse, Dynamics 365 interoperability, and Microsoft cloud integrations.
- Experience with Customer Service Workspace, agent profiles, session templates, workstreams, and routing.
- Proficiency in Web API development, ASP.NET Core, .NET, Entity Framework, Azure SQL, DevOps, and CI/CD pipelines.
- Experience with Agile methodologies, Kanban boards, and task management.
- Strong communication, documentation, and stakeholder engagement skills.

Nice-to-Have Qualifications:

- Microsoft Dynamics 365 or Azure certifications.
- Previous Ontario Public Service (OPS) or public sector experience.
- Experience with Power Apps, Power Pages, Canvas Apps, custom PCF controls, and Liquid templating.

📌 Microsoft Developer/Software Developer - CRM (Toronto)
🏢 Computer Consultants International
📍 Toronto