Gestion ClaimSafe Inc. is a specialized warranty consulting firm that supports Chrysler-Dodge-Jeep-RAM-Fiat-Alfa Romeo dealerships in optimizing their warranty claim processes. The company helps clients streamline submissions, maximize reimbursements, and recover revenue that might otherwise be lost due to claim rejections or underpaid diagnostics. ClaimSafe works closely with dealership owners and service managers to manage, audit, and submit claims with accuracy and compliance.

Its services include full claim management, RA documentation and disputes, digital imaging requests. Trusted by multiple dealerships across Quebec. ClaimSafe operates as a reliable back-office partner focused on protecting dealership revenue.

Role Description The Warranty Administrator is a full-time remote role responsible for managing and processing warranty claims for automotive dealerships in accordance with manufacturer and regulatory guidelines. Day-to-day tasks include reviewing repair orders, validating warranty coverage, preparing and submitting claims, and monitoring claim status to ensure timely resolutions and reimbursements. The role involves auditing documentation for accuracy, following up on rejected or short-paid claims, and maintaining organized records for compliance and reporting.

The Warranty

Administrator will collaborate with dealership service teams,



provide clear explanations of claim decisions, and support continuous improvement of warranty processes to enhance customer satisfaction and revenue recovery.

Qualifications

- Strong warranty administration skills, including claim processing, documentation review, and adherence to OEM policies.
- Customer service and customer satisfaction focus, with the ability to handle inquiries professionally and build positive relationships with dealership staff.
- Effective communication skills, both written and verbal, for coordinating with service managers, advisors, and warranty teams.
- Solid computer literacy, including proficiency with dealership management systems, spreadsheets, and online claim submission platforms.
- Attention to detail, analytical skills, and the ability to interpret technical and warranty information accurately.
- Experience in automotive service or dealership operations is an asset; prior work with Chrysler-Dodge-Jeep-RAM-Fiat brands is a plus.
- Ability to work independently in a remote workplace, manage deadlines, and prioritize multiple claims and tasks.
- High school diploma or equivalent required; post-secondary education in business, automotive administration, or a related field is an advantage.

📌 Warranty Administrator (Canada)
🏢 Gestion ClaimSafe
📍 Canada