Lead a dedicated team at Lens Crafters as a Store Manager in Guelph, Ontario. Oversee customer service, team training, and KPI improvements to ensure an exceptional eyewear experience.
As a Store Manager, you will play a pivotal role in the Lens Crafters organization, integrating the Brand Story and executing customer experiences flawlessly. This management position requires strong leadership in delivering key performance indicators while ensuring that every customer interaction showcases quality care and service.
Your impactful management will drive team effectiveness and store performance.
Key Responsibilities:
- Ensure unsurpassed Customer Service is provided by the team
- Provide training and coaching through Company programs
- Analyze reporting to enhance store KPIs
- Attract and hire highly engaged team members
- Collaborate with the Doctor of Optometry for optimal patient experiences
Requirements:
- 4+ years of management/supervisory experience
- Solid influencing and negotiating skills
- Knowledge of optical theory and merchandise
- Sales skills and basic math proficiency
- Familiarity with technology and cash registers
Drive excellence in customer service and team leadership at Lens Crafters in Guelph.
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📌 Store Manager at LensCrafters Guelph
🏢 EssilorLuxottica
📍 Guelph
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