Travelling Service Technician (Montreal)

Travelling Service Technician (Montreal)

15 Oct
|
Montreal Quebec
|
Montreal

15 Oct

Montreal Quebec

Montreal

About CAMP Systems: At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences. We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative. CAMP Systems International is growing! We are currently in search of an OEM Field Service Representative working with our Helicopter Partners. You will be responsible for in office engagement with a key CAMP partner, building the strategic relationship, capturing key information, and coordinating with CAMP operations and management to drive revenue to CAMP. Key job responsibilities will include delivering presentations and demonstrations to articulate features and differentiators of the CAMP service. Additionally, you must be able to understand a customer or prospect’s business operations, and then suggest solutions that address their pain points by taking advantage of the many ways in which CAMP can deliver value. You will drive CAMP customer satisfaction by developing an understanding of customer requirements and working cross-functionally with Product, Operations, and Sales to develop solutions to support customer needs. There will be some travel involved. Drive business development opportunities for CAMP by becoming a trusted colleague and on-site representative for a key CAMP partnership.



Determine the needs of the partnership by building relationships, identify overall impact on the business, and working to co-create solutions or escalate issues. Support on-site deliveries of new aircraft and work to capture these customers on CAMP through presentations and product demonstrations that communicate the value delivered by the CAMP service. Understand customer requirements and configure CAMP’s product offerings to drive efficiency and meet customer’s specifications. Clearly articulate features and differentiate CAMP’s product offerings across new and existing CAMP customers. Draft and deliver targeted presentations. Record, manage and track customer issues through final resolution. Perform post-resolution follow-ups of customer issue requests. Bachelor’s degree, or an equivalent combination of education and experience At least 5-7 years’ experience in aviation maintenance, aviation management, technology engineering, consulting or professional services or an equivalent combination of these. Knowledge of regulatory requirements including regulations pertaining to Air Carriers Schedule time and travel, handle workload, and plan/organize accordingly. English fluency is a must, fluency in Italian or French is a bonus. Proficient in Microsoft Office suite Experience using maintenance tracking applications. Prior instructor or training provider experience Join a culture where your ideas matter, your impact is real, and your growth is supported. CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

📌 Travelling Service Technician (Montreal)
🏢 Montreal Quebec
📍 Montreal

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