Job Title: UI/UX Designer Job Type: Full-Time Immediate Reporting Line: Senior Product Manager Salary Range : $85-115K CAD per year (negotiable) Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. We're looking for a mid-level UI/UX Designer to join Crossdock Studios, where we specialize in bringing 0-to-1 product ideas to life. You'll work across the full design lifecycle — from early concept and user research through wireframes, prototypes, and polished, production-ready UI — partnering closely with product managers and engineers to turn ambiguous, early-stage ideas into simple, intuitive experiences. This is a generalist role: you'll move fluidly between research, interaction design, visual design, and design systems work, depending on what the product needs at any given moment. Conduct user interviews, synthesize findings, and translate insights into actionable design decisions. UX Design: Map user journeys and flows, build wireframes and prototypes, and iterate based on feedback and usability testing. UI Design: Create polished, high-fidelity mockups and visual designs that are consistent, accessible, and on-brand. Design Systems: Contribute to and maintain a shared component library/design system to ensure consistency across web and mobile. Partner closely with PMs and engineers throughout the product lifecycle — from early concept through implementation and QA. Present design rationale and decisions clearly to stakeholders, incorporating feedback from technical and non-technical partners alike. Ramped up on Crossdock's product portfolio, current design system, and existing Figma libraries/component patterns. Shadowed active projects to understand how the team moves from research through to shipped UI, and met the cross-functional partners (Product, Engineering, Marketing). Completed at least one small, well-scoped design task (e.G.,



a UI polish pass or a minor flow update) to get familiar with the review and handoff process. Independently owned the design for one feature or workflow end-to-end — from wireframes through high-fidelity UI — with light oversight from Linda. Started contributing to the shared component library/design system rather than only consuming it. Leading design on a defined product area or workstream with minimal day-to-day oversight, including running or synthesizing user research when needed. Demonstrated ability to balance multiple in-flight design requests across Product, Engineering, and Marketing stakeholders. Design output is consistently meeting Linda's bar for quality without requiring significant rework. Key Performance Indicators (KPIs): Design throughput: Number of features/flows taken from concept to shipped UI per quarter. Design system contribution: Time from design kickoff to engineering-ready handoff, and reduction in handoff rework/clarification cycles. Qualitative feedback from Product and Engineering partners on clarity and usability of design handoffs. Usability quality: Results from usability testing/feedback cycles on shipped designs (e.G., 3–5 years of experience in UI/UX design for digital products (web and/or mobile). ~ A strong portfolio demonstrating end-to-end design work — research, flows, wireframes, prototypes, and finished UI. ~ Solid understanding of usability principles and accessibility standards. ~ Experience contributing to or maintaining a design system. ~ Experience leveraging AI tools to accelerate design work — e.G., using AI for generating mockups, building out or maintaining design systems, speeding up iteration, or exploring concepts faster and with higher quality. Experience designing for complex, data-rich, or workflow-driven products (e.G., internal tools, enterprise software, dashboards) is a plus. Knowledge of responsive design best practices is a plus. We believe in giving our senior technical leaders real ownership, real influence,



and the opportunity to shape platforms that power real-world logistics operations. As an equal prospect employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Build systems that directly impact global commerce and supply chain performance. We invest in mentorship, leadership development, learning budgets, and long-term career growth. We support hybrid work models to help you perform at your best. From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance. Comprehensive health and dental coverage for you and your family Time Off: Competitive paid time off and flexible leave policies Retirement: Retirement savings programs and employer contributions Flexible Work: Hybrid work options Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable. Community Engagement: Team events, meetups, and company offsites We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. Use of Artificial Intelligence in Hiring: FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. If you have questions about how AI is used in this process, contact [email protected] this while our ATS AI screening is enabled. Remove only if AI is fully disabled at every stage. Accommodations are available on request at any stage of recruitment and assessment. Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available at [privacy notice URL]. This includes the use of AI-assisted screening described above and storage that may occur in the United States. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees. Website: fulfillmentiq.Spotify: eCom Logistics Podcast Spotify YouTube: eCom Logistics Podcast YouTube

📌 Telecommute Ui Ux Designer (Toronto)
🏢 Fulfillment IQ
📍 Toronto