Internal/ External Posting We deliver quality mental health and addictions services that promote recovery and health, and end stigma. Responsive to the needs of our clients, their families, and our communities Committed to delivering the highest quality of care, every time Innovative in our approach to meeting our clients’ and communities’ needs We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. Competitive Total Compensation (including salary, benefits, pension for full-time positions, 12 months or longer ) HOOPP (Healthcare of Ontario Pension Plan) Learning & development opportunities We are hiring an Administrative Assistant! Role: Permanent, Full-time, 35 hours per week. * Occasional evenings and weekends may apply. Candidate experience and internal equity will be considered when determining the starting rate. Location : The successful candidate will be required to work out of the Aurora Office located at 15150 Yonge Street Suite 201 Aurora, ON L4G 1M2 and will be required to travel within York Region & South Simcoe for client meetings, staff training and meetings. The purpose of this position is providing reception duties, full clerical support to CMHA-YRSS. The Administrative Assistant provides administrative, coordination, and clerical support to the supervising Program Manager. This may include data entry, handling correspondence, handling telephone calls with clients and professionals in a sensitive and diplomatic manner, organizing and coordinating meetings and overseeing office activities. The administrative team provides backup to each other. Minimum 2-year post-secondary education, preferably in administrative, clerical or related areas Minimum 2 years administrative and/or clerical experience related to office management is preferred Awareness of mental health system and mental illness an asset Exceptional computer skills for a networked office, including MS Word, Excel, Access, Outlook, and PowerPoint. Superior organization, time management and planning skills. Exceptional interpersonal, communication and customer service skills.



Reception and Information Provision ~ Establishes good relationships with clients and their families and external service providers as well as staff of CMHA-YRSS in performing reception duties. ~ Provides reception services at all times during office hours, including triage and coordination of communications between team and clients, callers and visitors and staff of CMHA-YRSS. ~ Provides information in person and by phone, mail and fax, concerning CMHA-YR programs acting as a centralized resource for housing, legal, financial and addiction related information dissemination [e.G., Facilitates regular training sessions with employees on Health and Safety ~ Ensures that the clerical needs of CMHA-YRSS, managing incoming and outgoing correspondences, providing photocopying faxing, couriering of materials etc. Review information on new referrals, requests and acquired additional information as required, and enters information into computer system. ~ Prepares requests for release of medical records, ensuring client authorization and release of information forms are signed, and maintains records of requests for information. ~ Assists in ordering supplies and arranging services with respect to building operation and maintenance. ~ Compiles client survey information and data internally and externally to assist the team to do the analysis in order to evaluate services and to support recommendations for change (eg. client, family surveys, compiling statistics for screening tools)~ Assists in coordination activities related to training events including travel arrangements, use of equipment etc. ~ Assists with research, presentations, project plans, reports and communication materials. ~ Demonstrates understanding of, and adherence to organizational policies and procedures,



including but not confined to the Health & Safety Program, Anti-discrimination and Harassment and Workplace Violence policies ~ Follow all health and safety policies and procedures. ~ Report incidents, hazards, and concerns and assist with investigations as required. ~ Comply with organizational policies, program guidelines, and the Client Safety Framework. ~ Complete required health and safety training and recommend safety improvements when identified. ~ Regularly updates professional knowledge through educational events, workshops, and profession related reading and training. ~ Follow program guidelines and the Client Safety Framework to promote the safety of clients ~ Implement CMHA prevention, detection and response policies and practices to enhance client safety ~ Provide appropriate support to clients who have reported actions that are contrary to our Health & Safety program, or who have engaged in actions that are contrary to the program ~ As applicable, work with clients to identify safety issues, and develop prevention and response strategies. ~ Engages in regular performance reviews and provides feedback concerning own performance. ~ Accepts direction from the Program Manager and provides feedback concerning client, team, and service issues ~ Takes part from time to time in the selection process for agency staff. ~ Sits on in-house and external committees. ~ Assists in developing and implementing streamlined access to services. ~ Application Procedure: If you are interested in this opportunity, please visit and search for Administrative Assistant, click on the “Apply Now” button, and proceed to upload your cover letter and resume. CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this chance has been developed based on the special program provisions of the Ontario Human Rights Code. Indigenous Persons Persons living with Disabilities

📌 Project Administrative Professional (Aurora)
🏢 CMHA York Region
📍 Aurora