15 Oct
|
Blackline Safety
|
Calgary
15 Oct
Blackline Safety
Calgary
Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. As a Senior Product Manager, you will have cradle to grave ownership of one or more products/product lines/business initiatives. The Senior Product Manager identifies customer needs, works within the Blackline product development and other business processes to define solutions that are good business for Blackline, oversees the development and launch of the product, oversees the sales and support of the product once it is launched, and guides the product through its end-of-life activities. You will work in collaboration with the Engineering, Blackline's monitoring center, Customer Care, Sales and Product Marketing to understand what customer problems Blackline Safety can solve with our solutions. You will use a data-driven understanding of how your ‘customers’ use our products and identify opportunities to better support them. You'll be responsible for identifying and tracking key performance indicators for your products. You will need to be organized, a gifted communicator, have business savvy, and a strong technical acumen, with a passion for delivering value to your customer as well as user experiences that delight. Drive customer value by identifying and prioritizing highest impact capabilities Define a practical, yet aggressive set of requirements for each release based on roadmap, user requirements, technical architecture, and business needs Serve as a subject matter expert in all things related to your portfolio Identify key input and output metrics which will inform how you measure and monitor your portfolio's performance Maximize efficiency in our constantly evolving setting, where creative solutions are the norm Utilize project management capabilities/process/tools to focus on execution quality Proactively work with Customer Support,
Customer Success, Product Marketing, and other teams to identify user focused improvements Manage tradeoffs: spanning team’s capacity for change, timing needed, performance, availability, etc. Develop an understanding of the market, technology, and customer needs, incorporating data, research, and market analysis to inform product strategies and roadmaps Technical background at least at the undergraduate level. MBA is nice to have, but not required as long as you have a strong understand of business and economics fundamentals. Minimum 5 years' Product experience in a mixed hardware and software environment Data and analytics proficiency — comfortable working with product analytics or BI tools and translating data into actionable decisions. Financial and business acumen, including ROI modeling, budgeting, and building investment cases. Strong written communication skills, particularly for specifications, requirements documents, and executive-level updates. Market and competitive research skills — techniques for competitive analysis, customer discovery, and opportunity identification. Technical fluency in hardware/software product environments — able to converse credibly with engineering on architecture and constraints. Strong proficiency in Microsoft Office suite, especially Excel and PowerPoint Competitive base salary and annual compensation review Comprehensive health and dental benefits* Flexible work arrangements and hybrid work model for eligible positions Paid vacation, personal and sick days* Professional development opportunities A flexible ‘Dress for Your Day’ environment *Diversity, Equity & Inclusion Blackline Safety is powered by the diversity of our talented employees. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. Apply today and help us build a safer, more connected world. Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.
📌 Product Manager - Senior Product Manager (Calgary)
🏢 Blackline Safety
📍 Calgary