Description Build the future with us Are you passionate about group, savings and retirement sector and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrator, you will play a key role in processing our client’s requests and transactions.

This position offers a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

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What You’ll Accomplish With Us As an administrator, Group Savings and retirement (Advantage +), you’ll be at the core of our mission. Your main responsibilities will include:

- Process client requests using the established systems and tools
- Communicate verbally and in writing with our clients and partners, providing high-quality customer service (requests and follow-ups)
- Analyze straightforward requests and seek assistance from a specialist when required
- Meet financial deadlines and comply with applicable policies, rules, and regulations
- Prepare various reports and tax slips for clients and authorities, and perform accounting entries
- Perform peer-review nonfinancial transactions for accuracy

______________________________________________________________________________ What Could Accelerate Your Success In This Role We’re looking for someone who:

- Is known for attention to detail
- Is recognized for their good knowledge of the Office suite
- Stands out for strong communication skills and a good adaptability
- Demonstrates excellent team spirit
- Demonstrates a client-first mindset and strong customer service skills
- Has knowledge of group savings and retirement products




- Has intermediate knowledge of English, as the role involves analyzing complex files, reading and writing notes and documentation in English and communicating with unilingual English-speaking clients via email on a daily basis.

______________________________________________________________________________ Why you’ll love working with us

- A work environment where learning and development merge with a collective pursuit of excellence;
- A healthy, safe, fair, and inclusive workplace where potential can be freely expressed and developed;
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

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Apply now and get ahead of your career, where your talent really belongs! ______________________________________________________________________________ Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

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The typical hiring range for this position is between $47 544 and $68 329 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

📌 Administrator, Advantage + (Toronto)
🏢 iA Financial Group (Industrial Alliance)
📍 Toronto