Join Manulife’s Audit and Advisory Services Professional Practices team in a high-impact role supporting function strategy, performance management, financial coordination, leadership governance, and executive engagement.

The role works closely with senior leadership to translate strategic priorities into coordinated plans, measurable outcomes, and effective leadership routines. The successful candidate will support Audit Leadership Team coordination, performance and KPI reporting, finance activities, strategic initiatives, engagement activities, and town halls.

Position Responsibilities:

Strategy and Performance Management

- Support the development, refresh, and execution of the Audit function’s strategy and annual priorities.
- Coordinate strategic planning activities, leadership discussions, implementation roadmaps, and progress updates.
- Develop and maintain KPI reporting, scorecards, and management information that provide clear visibility into performance and outcomes.
- Analyze performance trends, identify emerging themes, and translate findings into concise insights and recommended actions for leadership.
- Monitor progress against strategic commitments and support timely follow-up on risks, decisions, and dependencies.

Chief of Staff and Leadership Governance

- Coordinate Audit Leadership Team routines, agendas, pre-read materials, decisions, action items, and follow-up activities.
- Support the Chief Audit Executive and senior leaders in advancing strategic priorities and high-visibility initiatives.
- Prepare executive presentations, briefing notes, speaking points, and communications for leadership and governance forums.
- Facilitate cross-functional collaboration, ensuring clear ownership, alignment, and accountability for key deliverables.
- Manage sensitive and time-critical requests with sound judgment, discretion, and attention to detail.

Engagement and Organizational Effectiveness

- Plan and coordinate employee engagement activities, leadership events, town halls, and related communications.
- Support leadership offsites and working sessions by developing agendas, materials, and action-oriented outputs.
- Identify opportunities to simplify governance, improve information flow, and strengthen execution across the function.
- Coordinate special projects that support organizational effectiveness and employee experience.

Required Qualifications:

- 4+ years of experience in audit, risk management, strategy, governance, performance management, consulting, financial services, or a related field.




- Strong experience preparing executive-level materials and supporting senior leadership or governance forums.
- Excellent written and verbal communication skills, with the ability to simplify complex information into transparent and concise messaging.
- Strong analytical, critical-thinking, planning, and problem-solving capabilities.
- Proven ability to manage multiple priorities, coordinate across stakeholders, and deliver against competing deadlines.
- High degree of judgment, discretion, and professionalism when handling confidential or sensitive information.
- Advanced proficiency in PowerPoint, Excel, and Microsoft Office applications, with the ability to use generative AI responsibly to improve efficiency.

Preferred Qualifications:

- Experience in Chief of Staff, corporate strategy, finance, governance, transformation, or performance reporting role.
- Experience supporting an executive leadership team, Board, Audit Committee, or comparable senior governance forum.
- Knowledge of internal audit, enterprise risk management, or the financial services industry.
- Professional designations such as MBA, CPA, CIA, CFA, FRM, or an equivalent credential is an asset.

Key Capabilities

- Executive communication and storytelling
- Strategic thinking and execution
- Financial and performance analysis
- Stakeholder management and influence
- Governance and disciplined follow-through
- Collaboration, adaptability, and sound judgment

When you join our team:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽https://www.manulifeim.com/institutional/tw/en。

宏利是平等機會僱主





在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [email protected]。

The role being advertised is an existing vacancy.

#LI- Hybrid

Referenced Salary Location

Toronto, Ontario

Working Arrangement

混合式

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

📌 Associate Manager, Strategy, Performance & Chief of Staff (Toronto)
🏢 Manulife
📍 Toronto