Salary Range

The salary range for this position is CAD $29.16 - $29.16 / hour

Detailed Overview

Reporting to the Manager, Health Services, performs a variety of receptionist, secretarial and clerical duties; answers the telephone; directs calls and takes messages; schedules appointments; arranges patient referral to specialists, special tests and other care providers; types correspondence and reports; copies and assembles files/charts; transcribes patient notes; data entry for the purpose of patient registration, and MSP billing information for Teleplan System; prepares examination and treatment rooms; receives and codes payments into cash receipt journal and notifies manager of outstanding aged and rejected claims; maintains stationery and reference material; orientates new staff; participates on committees and attends meetings as required.

Responsibilities

- Provides desk reception, including handling telephone inquiries, scheduling appointments, arranging for patient referral to specialists, special tests, and other care providers.

- Performs assigned clerical tasks, including typing, copying assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports.

- Performs data entry for the purposes of patient registrations,



MSP billing information for Teleplan System.

Notifies

Supervisor of outstanding aged and rejected claims, MSP Remittances and Adjustments.

- Prepares examination and treatment rooms for patient visit, including instrument set-up.

- Escorts patients to the appropriate examination room.

- Receives payments from patients; codes payments into the cash receipts journal.

- Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material.

- Participates in the orientation of recent staff and students.

- Reports unusual occurrences and risk management issues.

- Participates on committees and attends meetings related to job duties.

- Performs other related duties as assigned.

Qualifications

Education and ExperienceGrade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

- Ability to keyboard at 35 w.p.m.

- Knowledge of medical terminology.

- Ability to communicate effectively both verbally and in writing.

- Ability to deal with others effectively.

- Physical ability to carry out the duties of the position.

- Ability to organize work.

- Ability to operate related equipment.

📌 Clerk/Receptionist (Burnaby)
🏢 Fraser Health
📍 Burnaby