Become a vital part of the GroupQuest team as a Client Service Specialist, optimizing broker and client interactions in the group benefits sector. Your expertise will focus on managing administration and resolving complex issues effectively. We are seeking a detail-oriented Client Service Specialist who thrives in a collaborative and fast-paced workplace.

In this role, you'll communicate regularly with brokers, prepare detailed reports, and manage issues related to claims and billing. Your dedication to high-quality client support will drive success in this position. Key Responsibilities:

- Maintain communication with brokers to meet their group needs
- Price and execute necessary plan changes
- Prepare detailed experience reports for larger groups
- Resolve escalated claims and administrative issues
- Manage submission of appointment and termination letters Requirements:
- Post-secondary education completion required
- 1+ years in data entry or administrative roles
- Strong command of English for communication
- Analytic skills with keen attention to detail
- Commitment to accuracy in a dynamic work environment Bring your skills in client support and administrative management to GroupQuest in this impactful role.

📌 Client Service Specialist at GroupQuest (Burlington)
🏢 People
📍 Burlington