JOB INFORMATION

Requisition ID: 13814

Number of Vacancies: 1

Department: Corporate Security - Transit Enforcement and Fare Collection

Salary Information: $71,926.40 - $89,817.00

Pay Scale Group: 6SA

Employment Type: Regular (On-Site)

New or Existing Vacancy: New

Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day

Posted On: October 13, 2026

Last Day to Apply: October 20, 2026

Reports to: Corporate Security Manager The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

Career Opportunity

Looking for a new and exciting job opportunity? We're hiring a Corporate Security Access Coordinator to join our Corporate Security – Transit Enforcement and Fare Collection Team! In this role, you will be responsible for responsible for developing, coordinating, maintaining, enforcing and administering all TTC key programs, Parking coordination and Hanger Tag Program, Access Card Program, Property Permits. Additionally, coordinating employee contractor ID cards, pensioner pass distribution and CNIB cards. This is a great chance to be part of a dedicated team. Come grow with us and make an impact.

What You Will Do

- Liaise with departmental key coordinators, Managers, Department Heads, and other designated approvers to ensure proper authorization for high-security key requests.
- Ensure adherence to program standards; review, evaluate, and approve or deny key requests; and maintain accurate key-related documentation and databases.
- Schedule, conduct, and coordinate annual key audits for each department/section; analyze audit results and discrepancies; investigate and reconcile issues involving policy violations; and updates records accordingly.
- Maintain key stock; prepare requisitions; conduct annual inventory; and comply documentation for key disposal in accordance with established procedures.
- Analyze monthly documentation related to former employees to ensure the return of keys; investigate discrepancies; reconcile outstanding issues; and updates databases.
- Coordinate with RSEM (Locks), Stations, and ITS regarding re-keying activities, recent key IDs, emergency key rings, and implementation of new key or access systems, including updates to Maximo or other related applications.
- Administer the enterprise physical key and electronic access ecosystem, integrating manual keys with C CURE, Genetec, and other open architecture security platforms to support secure, role-based access across TTC facilities.
- Administer the C-Cure access control system; issues, tracks,



and maintain access card records for employees and non-employees.
- Coordinate and administer all TTC identification pass programs, including employee, pensioner, contractor, Councillor, ACAT, CNIB, and other specialized IDs.
- Coordinate TTC’s Parking Hanger Tag program, including receiving and processing requisitions, transfers, and returns.
- Assist in developing or revising program policies, standards, guidelines and procedures to improve program effectiveness and ensure compliance
- Coordinate annual and ad hoc key and access audits, leveraging system reports and physical inventories to: Identify discrepancies, access policy violations, and orphaned credentials, Investigate and resolve non-compliance issues, implement corrective actions and update records accordingly
- Manage key stock and lifecycle controls, including requisitions, inventory counts, secure storage, and documented disposal in accordance with established procedures and audit requirements.

Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (if applicable and within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.

What Skills Do You Bring

- Use office technology, software and applications
- Maintain documentation and historical records
- Plan and organize activities / projects to meet section and organizational goals
- Create, document, and manage information and records
- Apply the principles and practices of quality assurance

What Qualifications Do You Bring

- Completion of post-secondary education in a relevant field, and similar or related administrative work experience.
- Good knowledge of security systems, business administration concepts, contract administration methods and procedures, and record keeping principles and practices.
- Good knowledge of research methods and techniques.
- Well-developed organizational and interpersonal skills; and effective oral and written communication skills to deal with people at various levels.
- Proficiency in the use of a PC and software applications including Microsoft Word, Excel, PowerPoint, Access and other software databases.
- Ability to recognize problem areas and develop and implement procedures for increased efficiency and effectiveness of various corporate programs and administrative functions.

What We Offer

- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive benefits package that covers health, dental, vision and more.




- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or [email protected] . Any information received related to an accommodation will be addressed confidentially. General Prohibition in Hiring Process The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others.

By submitting your application, you acknowledge and agree to the following:

- The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
- All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
- During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
- You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process. Relatives of TTC Employees The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

📌 Corporate Security Access Coordinator (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto