Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction.
We are looking for a current colleague who likes to offer a fantastic service, as Customer & Payments Investigation Team, to our cardholders. Join #TeamAmex! You will give advice to our cardholders and analyze your payment limits and problems. Whether you already have a wide experience in customer service or are looking for your first job as a service employee,
here at #TeamAmex we stand behind our customers and each other - every day! As part of #TeamAmex you get a training, followed by on the job training and the support and there it doesn't stop.
American Express
Netherlands has been recognized as a Top Employer for the 4th time in a row.
How will you make an impact in this role?
Our Analysts are the visite card and relationship builders of American Express, one of the most respected brands in the world. American Express puts the cardholder at the center of everything they do. The CPI department ensures a good balance between fraud, prevention and business risks. As an Analyst, you will work in a team with other enthusiastic colleagues.