Customer Care Specialist (Weekend Shift) (Halifax Regional Municipality)

Customer Care Specialist (Weekend Shift) (Halifax Regional Municipality)

15 Oct
|
Crombie REIT
|
Halifax Regional Municipality

15 Oct

Crombie REIT

Halifax Regional Municipality

Job Type: On-site Headquartered in New Glasgow, NS, Crombie is an integrity-driven, caring, and purpose-built organization. An on-site fitness facility, or subsidized fitness centre memberships; Professional development programs to help you grow and succeed; Our commitment to Diversity, Equity & Inclusion Crombie values diversity, and is committed to creating and maintaining a diverse, equitable, inclusive, and collaborative culture that is free of barriers, increases equity, and drives stronger business results. Members of visible minorities, persons with disabilities, Indigenous Peoples, women, and members of the LGBTQ2S+ community.

If you require accommodations during any stage of our recruitment process, please let us know how we can assist you by contacting us at [email protected] one of Canada's leading REITs, we build spaces that will shape communities and have a lasting impact for generations. Supported by a solid foundation and focused value creation, Crombie is positioned to deliver consistent results and generate long-term sustainable growth.

Our winning culture is rooted in our values: outperform expectations, embody integrity, care passionately, deliver excellence together, and empower one another. We care for our employees, we support flexible work, compensate with excellent benefits, and work with you to help meet your career goals. Based out of Scotia Square in Halifax,



Nova Sco tia the Customer Service Associate is the face of Crombie, assisting customers and answering any questions our clients may have regarding building maintenance, operations, and so forth.

Additional duties of the Customer Service Associate include but are not limited to: Performs all required client services activities, efficiently and accurately, on a day-to-day basis, according to company procedures and guidelines. Demonstrates a professional attitude in order to promote a positive company image and provide excellent customer service. Helps maintain positive relationships with our clients/customers by responding to telephone and email inquiries in a timely, professional manner.

Monitors online client services platform/portal, recording and assigning tasks to employees. Monitors radios for entire Client Services team and cameras for the complex. Responds to emergency and crisis situations following current company procedures and policies.

Other special projects and tasks as assigned. Proficient in the use of computer systems. Demo nstrated experience in a customer service-focused environment. Days, nights and weekend availability is required.

Experience with Yardi Voyager is considered an asset. Clear criminal record check. External salary estimate websites are not affiliated with us and are not monitored for accuracy.

📌 Customer Care Specialist (Weekend Shift) (Halifax Regional Municipality)
🏢 Crombie REIT
📍 Halifax Regional Municipality

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