Becklar seeks a Dealer Care Representative to enhance dealer relationships through exceptional customer service and proactive communication. This role requires critical problem-solving skills in a fast-paced environment. As a pivotal part of Becklar, the Dealer Care Representative will manage dealer inquiries and resolve issues efficiently.

Candidates should possess 1-2+ years of customer service experience, strong communication skills, and proficiency in Microsoft Office. Successful representatives maintain professionalism and deliver high satisfaction to enhance dealer partnerships. Key Responsibilities:

- Respond to dealer inquiries via phone and email
- Troubleshoot and resolve issues in a timely manner
- Research and determine effective solutions
- Follow up to ensure dealer satisfaction
- Mentor team members to promote service quality Requirements:
- 1–2+ years of customer service experience
- Robust written and verbal communication skills
- Proficient in Microsoft Office
- Detail-oriented with strong organizational skills
- Ability to work effectively under pressure Elevate dealer support and satisfaction while becoming a key player in Becklar's mission.

📌 Customer-Focused Dealer Care Representative (Edmonton)
🏢 Armstrongs
📍 Edmonton