Be a vital part of the Paymentus team as a Customer Service Representative I. Assist with inquiries, payment processing, and troubleshooting while ensuring exceptional customer care.

Your role involves responding to customer calls and handling inquiries efficiently. With 2-3 years of call center experience preferred, you will process payments and explain procedures. Strong communication, organizational skills, and the ability to multitask in a agile environment are essential for success. Key Responsibilities:

- Process payments for inbound and outbound customer inquiries
- Explain procedures and answer questions professionally
- Follow established call center scripts and protocols
- Collaborate with multiple departments to enhance client satisfaction
- Be available for shifts, including holidays as required Requirements:
- 2-3 years of call center experience preferred
- Bachelor’s degree a plus but not required
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Proficient in Microsoft Office, especially Word Bring your customer service expertise and communication skills to enhance the quality at Paymentus.

📌 Customer Service Representative at Paymentus (Richmond Hill)
🏢 Paymentus
📍 Richmond Hill