Elevate customer engagement as a Customer Success Manager at our company. Collaborate closely with high-value clients to ensure they derive maximum value from the Signature Success Plan.

In this Individual Contributor role, you will utilize your 5+ years of experience to guide users through both business and technical challenges. Your expertise in Salesforce platforms will be critical in driving adoption and aligning technical solutions with customer objectives. You'll manage stakeholder relationships and facilitate regular enablement sessions to improve service.

Key Responsibilities:



• Act as the primary contact for customer accountability and experience • Coordinate and oversee deliverables of the Signature Success Plan • Conduct enablement sessions on prospect management and tools • Foster strong relationships with executive-level stakeholders • Monitor customer health and identify risks proactively

Requirements: • 5+ years in Customer Success or Salesforce expertise • Strong consulting skills with C-level influence • Excellent communication for diverse audiences • Familiarity with Sales and Service Cloud features • Professional fluency in English and French preferred

Drive significant outcomes with your experience in customer success and Salesforce management.

📌 Customer Success Manager with Salesforce Expertise (Toronto)
🏢 Salesforce Partner Canada
📍 Toronto