Elevate customer satisfaction with Finning Canada as a Customer Support Coordinator in Edmonton, Alberta. This full-time role supports warehouse operations and customer inquiries in a dynamic workplace.
At Finning
Canada, the Customer Support Coordinator is crucial for ensuring a seamless experience at the Edmonton Regional Distribution Centre. Here, you'll engage with customers and internal teams, responding to inquiries while managing parts orders.
Your role will involve enhancing customer satisfaction through timely communication and proactive problem-solving. Key Responsibilities:
- Respond to customer inquiries via phone, email, and website
- Maintain communication about parts order statuses
- Record and coordinate customer feedback and requests
- Collaborate with warehouse and shipping teams
- Track shipments with third-party transportation providers Requirements:
- High School Diploma or equivalent required
- 3-5 years in warehousing or customer service
- Strong communication and organizational skills
- Ability to manage multiple tasks in a high-volume setting
- Familiarity with logistics and shipping coordination Help ensure effective distribution and customer support at Finning Canada.
📌 Customer Support Coordinator at Finning Canada (Edmonton)
🏢 Finning
📍 Edmonton
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