Dental Receptionist / Front Desk

We are a modern and growing dental clinic in Burlington committed to delivering exceptional patient care, professionalism, and long-term team development. We are currently seeking an experienced and highly organized Dental Receptionist / Front Desk to manage front desk operations and support the daily flow of the clinic.

This is an excellent opportunity for a confident and reliable dental professional who can work independently, maintain a positive patient experience, and contribute to a strong team environment.

Position Summary The ideal candidate is an experienced dental receptionist with strong knowledge of front desk operations, dental insurance processes, and patient coordination. This role requires professionalism, efficiency, and excellent communication skills.

Primary Responsibilities

- Welcome patients and create a warm, professional, and positive first impression
- Manage appointment scheduling, confirmations, recalls, and patient follow-ups
- Answer phone calls, respond to emails, and handle patient inquiries promptly
- Submit, track, and follow up on insurance claims, predeterminations, and outstanding balances
- Process payments and clearly explain treatment plans, estimates, and financial arrangements




- Maintain accurate patient records while ensuring privacy and confidentiality compliance
- Coordinate closely with dentists, hygienists, and clinical staff to maintain productive schedules and smooth daily operations

Required Qualifications
- Minimum 2 years of experience as a Dental Receptionist (required)
- Experience using Dentrix dental software
- Strong understanding of dental insurance, billing, and treatment coordination
- Excellent communication, organizational, and customer service skills
- Ability to multitask and work efficiently in a fast-paced clinical environment
- Professional appearance, positive attitude, and strong work ethic

Compensation & Benefits
- Competitive hourly compensation based on experience and qualifications
- Opportunity for professional growth within a new and expanding clinic
- Supportive, respectful, and qualified team environment
- Long-term career opportunity for the right candidate

Job Details Job Type: Part-time / Full Time

Schedule: In-person

Location: Burlington, ON

How to Apply

Please apply through Indeed with your resume.

Only candidates with relevant dental experience will be contacted.

Experience

- Dental receptionist: 1 year (preferred)

Work Location: In person

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