Overview

Languages

English or French

Student status

- No degree, certificate or diploma
- Full time enrollment
- Part time enrollment

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Hotel, motel, resort
- Hotel laundry

Responsibilities

Tasks

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing,



filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service

Additional information

Work conditions and physical capabilities

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure

Personal suitability

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

Advantages

Other benefits

- Free parking available

📌 front desk agent (Gloucester)
🏢 Beacon Hill Motel This link will open in a new window
📍 Gloucester