Mayfair Clubs has been certified as a Great Place to Work®!

For over 50 years, Mayfair Clubs has been a leader in providing exceptional sports, fitness, and social experiences across our four premier locations in Toronto. Our success is built on the passion and dedication of every individual who works here. We’re looking for someone like YOU to help us continue creating a dynamic, supportive workplace that fosters professional growth and promotes health and wellness for our members.

We are hiring a part-time Front-Desk Receptionist & Childcare Attendant at our North York location.

The Front-Desk Receptionist & Childcare Attendant position is a hybrid role that will work at the Front Desk during the week and at the Kidspace on weekends. It will be critical in providing the best possible member experience in both departments.

As a Front-Desk Receptionist this role is responsible for ensuring smooth front desk operations, including answering the phones and accepting the daily mail and deliveries. As the first point of contract for individuals entering the Club, the Receptionist will greet people in a friendly manner, answer all member inquiries and make sure all interactions meet Mayfair’s high standards of excellent client service.

As a Childcare Attendant this role will provide attentive supervision and engaging programming for children and youth. They will ensure a safe, fun, and enriching environment through thoughtful activity planning and excellent customer service.

The current scheduled hours for this position are as follows (these hours are subject to change based on operational needs):

Front Desk

Monday – Thursday: 7pm – 11pm, occasionally 7am – 11am (no more than twice weekly)

Kidspace Attendant

Saturday – Sunday: 10am – 1pm

This role will also be responsible for providing coverage for both departments when required.

WHAT YOU WILL DO

Front Desk:

- Greet all members with a warm, friendly smile
- Ensure a smooth check-in process for all members
- Verify Club membership or guest status
- Create and maintain member records
- Book Club services for members
- Respond to all inquiries (in person and phone) and offer solutions




- Promote member loyalty by providing exceptional customer service
- Maintain the Club’s professional image and reputation
- Follow procedures to open the Club on time
- Follow procedures to close the Club, including making sure no one is left in the building and locking the Club
- Ensure the front desk area is clean, organized, and presentable at all times
- Prepare the Front Desk for the next day’s operations
- Other duties as assigned

Childcare Attendant:

- Provide attentive supervision and ensure the safety and well-being of infants and children, aged 3 months - 12 years
- Maintain established child-to-staff ratios, ensuring that children remain within designated childcare areas and no infants or children are left unattended
- Design and deliver engaging, age-appropriate activities that promote physical, social, and creative development
- Lead and support activities and programs such as camps, sports classes, birthday parties, and special events, ensuring all programming is delivered in compliance with Club policies and procedures
- Maintain accurate attendance records, ensuring proper sign-in/sign-out procedures are followed and ensuring that children are released only to their parent/guardian or another authorized individual, in accordance with Club procedures
- Monitor children's activities and behaviour and intervene appropriately when necessary
- Change infant and toddler diapers and clothing as required, following club diapering/toileting procedures
- Help younger children with toileting and handwashing as required
- Clean and disinfect Kidspace areas, toys, and equipment weekly or when visibly soiled in accordance with public health standards
- Assist with set-up and take-down of sports and activity equipment as required




- Follow the Club's procedures for emergencies, injuries, illness, etc.
- Report any concerns regarding a child's safety, wellbeing, or behaviour to the appropriate supervisor
- Provide exceptional customer service at all times, maintaining positive and collaborative relationships with parents/guardians, etc.
- Other duties as assigned

WHAT YOU NEED TO BE SUCCESSFUL Qualifications & Requirements

- Current Standard First Aid and CPR-C Certification is required
- A clear Vulnerable Sector Check (VSC) is required
- High school diploma or equivalent required
- 2-3 years of experience in a receptionist and/or customer service role
- Strong understanding of age-appropriate activities and behaviour is required
- Previous experience working with children in a childcare, recreation, camp, school, daycare, or similar environment is an asset
- Experience caring for infants and toddlers is considered an asset
- Experience working with children and youth in recreational, educational, or camp settings is an asset
- Excellent written and verbal communication skills in English
- Robust computer skills (MS Office, booking systems, etc.)
- Team-oriented and able to interact with multiple departments
- Ability to work in a multi-tasking environment with high attention to detail and organization
- Previous camp or program facilitation experience is an asset
- Coaching or sports instruction experience is an asset
- Ability to work on weekdays, weekends and holidays is required

Physical Requirements

- Ability to actively supervise children for extended periods
- Ability to sit, stand, walk, bend, kneel, and move safely within the childcare environment
- Ability to lift or carry young children when necessary and in accordance with safe practices
- Ability to respond quickly to an emergency or safety concern

Employment Requirements Must be legally entitled to work in Canada

Pay: $18.00 per hour

Expected hours: 25.0 – 38.0 per week

Benefits

- On-site parking

Ability to commute/relocate:
- North York, ON M3J 2P6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Front Desk Receptionist & Childcare Attendant (North York)
🏢 Mayfair Clubs West
📍 North York