Front Desk Receptionist (Healthcare Clinic) – Hamilton / Stoney Creek

Jane app experience is a must.

Wellspring Health & Wellness is a busy, patient-focused rehab & wellness clinic in the Hamilton / Stoney Creek area. We’re looking for a friendly, organized Front Desk Receptionist who enjoys helping people, multitasking, and keeping the day running smoothly.

We currently have one full time and two part time front desk team members, one of them will be returning to school, and we’re looking to add someone reliable and consistent to support the clinic long-term.

What you’ll do

- Greet clients, check them in/out, and ensure a welcoming experience
- Answer phones, respond to emails, and handle appointment inquiries
- Schedule, confirm, and manage changes/cancellations
- Support direct billing / insurance processing
- Collect payments, issue receipts, and maintain accurate records
- Coordinate with practitioners to keep schedules on time
- Maintain a clean, professional front desk and waiting area
- Assist with small admin tasks (scanning, forms, filing, basic reporting)

What we’re looking for
- Strong communication and customer service skills
- Confident with computers (email, scheduling systems,



basic spreadsheets)
- Organized, dependable, and calm under pressure
- Comfortable working in a fast-paced clinic setting
- Detail-oriented (accuracy matters with bookings and billing)
- Prior medical/clinic reception experience
- Experience with direct billing/insurance is an asset (we can train the right person)

Schedule & availability
- Part-time or full-time options (based on availability)
- Daytime and/or evening shifts; some Saturdays may be available
- Start date: ASAP

What we offer
- Supportive team environment
- Training and clear processes
- Growth opportunities within a multi-disciplinary clinic
- Competitive pay based on experience

Location: Hamilton / Stoney Creek, ON Job Type: Part-time / Full-time

Work Location: In-person

Job Types: Full time, Part-time

Pay: $19.00-$22.00 per hour

Benefits

- Casual dress
- Flexible schedule

Education:
- Secondary School (preferred)

Experience:
- Front desk: 2 years (required)
- Janeapp software: 1 year (required)
- WSIB and MVA billing: 1 year (preferred)

Work Location: In person

📌 Front Desk Receptionist (Canada)
🏢 Wellspring Health and Wellness Clinic
📍 Canada