Remedy’sRx Northview is looking for a full time Front Store Assistant to join our growing pharmacy team! If you are a candidate looking to utilize and expand your strong customer service and communication skills, we would encourage you to apply!

You will:

- Work closely with pharmacy team to greet and assist customers while ensuring high levels of customer satisfaction through excellent service.
- Accurately complete sales transactions and procedures, facilitate product returns, and assist with expiries and promotions using the point-of-sale.
- Communicate professionally with customers, healthcare providers, and suppliers in person, over the phone, and via email.
- Order, organize and stock products in pharmacy and front store and maintain sufficient inventory levels on an ongoing basis.
- Maintain excellent cleanliness and organization of the front store, pharmacy, and stockroom.
- Create and maintain proper front store displays to reflect seasonal and promotional programs.
- Complete a variety of administrative functions including faxing, filing, sending reports, maintaining customer accounts, preparing deliveries, etc.
- Support pharmacy operations as needed.
- Promote and participate in maintaining a healthy and safe work environment.
- Keep up-to-date with product information and promotions.
- Adhere to all confidentiality and privacy requirements.
- Follow all SOPs as they relate to our various services.
- Actively promote services to grow our patient base.
- Other duties as assigned.

Minimum qualifications include:

- Natural people skills with a passion for customer service.




- Willingness to work well in a team environment.
- Ability to adapt to changing priorities while working in a fast-paced setting.
- Detail oriented and a self-starter.
- Advanced verbal and written communication skills required to liaise with customers, health professionals and team members.
- Great time management and organizational skills.
- Strong computer skills including Microsoft Office and G Suite.
- Flexibility to work during operating hours (Mon-Fri 9am-7pm, Saturday 9am-5pm) and between 30-35 hours per week.
- Manual dexterity to operate POS, computer, phone, and other standard retail equipment.
- Must be able to stand and walk for extended periods, occasionally lift or move up to 20lbs, occasionally use a ladder or step stool to retrieve merchandise, stock shelves, etc.

Some additional valued assets:

- Previous experience working in a retail pharmacy setting.
- Experience with Propel POS or other POS software.
- Previous experience in a supervisory or management position.

We are committed to providing reasonable accommodation in accordance with the Ontario Human Rights Code. Please advise in your application if you require accommodation through the recruitment and/or hiring process. We thank all candidates who apply but only those selected for interviews will be contacted.

This role is an existing vacancy and is open to qualified applicants.

Our hiring process may include the use of artificial intelligence (AI) to support tasks such as application screening. Human decision-makers remain involved throughout the process.

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